Couch Comparisons

Arhaus vs Room & Board: Who Has Better Couches?

October 1, 2024

Seeking the perfect sofa match—Arhaus or Room & Board? Delve into the comparisons of these premium furniture brands and discover the ideal couch companion for your home.

Alex Back | Couch.com CEO & Founder

Step into the world of high-quality furniture as we compare Arhaus and Room & Board to see who takes the crown in the couch battle. These brands embody elegance, craftsmanship, and sustainability. Get ready to explore the unique offerings of each brand and discover which one aligns best with your sofa desires.

Side By Side

Features	Arhaus	Room & Board
Made to Order Lead Times	6 weeks	4-10 weeks
Free Shipping Option
White Glove Delivery Option	$299-$599	$119
Return Option
Warranty Included
Financing Option	Arhaus Credit Card	Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin	USA	USA
Avg. 3-Seat Couch Price	$$$-$$$$	$$$

Arhaus and Room & Board present a clash of styles, with Arhaus offering distinctive elegance while Room & Board shines with American-made durability. In terms of sustainability, both brands prioritize eco-friendly practices and customer satisfaction. When it comes to value, Arhaus stands out for its unique designs and high-quality materials, while Room & Board impresses with its commitment to sustainability and excellent customer service.

BRAND #1: Arhaus

Founded in 1986, Arhaus has established itself as a premier destination for distinctive, high-quality furniture. With a commitment to sustainability, the brand partners with artisans worldwide, utilizing reclaimed, recycled, and natural materials. Their unique designs, often inspired by global travels and cultural influences, offer a refreshing alternative to mass-produced furniture. Arhaus' dedication to quality craftsmanship and customer satisfaction has earned them a loyal following of discerning homeowners who seek furniture that is both beautiful and built to last.

Arhaus | Brand Summary

Arhaus, as a brand, has consistently demonstrated a commitment to quality and customer satisfaction. Arhaus sofas are not just pieces of furniture but a blend of comfort, durability, and style that stands out in the market. The craftsmanship is evident in every stitch, and the attention to detail is commendable. Arhaus has created a positive brand vibe with their responsive customer service and user-friendly website. Arhaus sofas, sectionals, modular, and other sofa types cater to diverse customer needs, making Arhaus furniture a reliable choice for your next sofa purchase.

Arhaus | PotatoMeter Rating:

Online Shopping Experience Score	92%
Durability and Quality Score	95%
Shipping and Lead Time Score	90%
Vibe Check Score	97%
Customer Focus Score	93%
Overall PotatoMeter Rating	93%

Read Our Arhaus Brand Review

Arhaus | Pros & Cons

Pros

legant and unique designs
High-quality, durable materials
Made in the USA with global artisan partnerships
White glove delivery
Free fabric swatches (up to 5)
Commitment to sustainability

Cons

On the pricey end of the spectrum
Long lead times for custom orders
Warranty details are not easily accessible
10% restocking fee on returns
Limited transparency regarding specific construction details

Arhaus offers a captivating blend of artistry and practicality in their sofa collections, with each piece meticulously crafted using high-quality materials. Their commitment to sustainability and unique designs, often inspired by global artisans, makes them a standout in the furniture market. However, the allure of Arhaus sofas comes at a premium price, reflecting their commitment to quality and craftsmanship.

While their white glove delivery ensures a seamless experience, the limited 14-day return window and 10% restocking fee might deter some potential buyers. Additionally, the lack of readily available warranty details and limited transparency regarding specific construction techniques might be a concern for those seeking comprehensive information before making a significant investment.

Despite these considerations, Arhaus remains a top choice for those who prioritize unique designs, quality materials, and sustainable practices. Their sofas, whether a plush sectional or a sleek modern design, are more than just furniture; they are a testament to the brand's dedication to creating pieces that elevate your living space and reflect your values and personal style.

Shop Arhaus Now

BRAND #2: Room & Board

Founded in 1980, Room & Board is a veteran in the furniture industry, known for its timeless designs and commitment to American craftsmanship. They partner with local artisans and prioritize sustainability, setting ambitious goals for eco-friendly practices and materials. Their transparent approach to pricing and focus on customer satisfaction make them a trusted name in the furniture market.

Room & Board | Brand Summary

Room & Board gets it. They have a beautiful and useful website that makes shopping for a couch delightful. Their quality is excellent, their couches are made in the USA, and they have measurable and attainable sustainability goals. If their lead times were better and if they had an actual warranty on their couches then they would get a MAJOR bump in their PotatoMeter rating.

Compared to other well-known brands that offer stylish and affordable sofas, Room & Board provides a higher-end alternative with superior durability and quality. If you’re OK with those caveats, then Room & Board is a phenomenal choice for your couch purchase.

Room & Board | PotatoMeter Rating

Online Shopping Experience Score	95%
Durability and Quality Score	91%
Shipping and Lead Time Score	89%
Vibe Check Score	97%
Customer Focus Score	87%
Overall PotatoMeter Rating	92%

Read Our Room & Board Brand Review

Room & Board | Pros & Cons

Pros

Beautiful and useful website
Excellent quality
Made in the USA
Measurable and attainable sustainability goals
"In Stock" fabric options for faster shipping
Free returns with no charge for return shipping

Cons

Long lead times for custom upholstery
Long delivery wait times
No warranty on couches
No sale events (bummer if you're looking for discounts)
Limited information on specific construction details

Room and Board offers a delightful online shopping experience with high-quality, American-made couches and a strong commitment to sustainability. However, their 4 to 10-week lead time for custom upholstery might test your patience. The $119 white glove delivery fee, while convenient, adds to the overall cost. They don't offer a warranty on their couches, relying instead on a guarantee, which could be a concern for some.

Despite these drawbacks, the focus of Room and Board furniture on quality, sustainability, and customer satisfaction makes them a top contender for your next sofa purchase. Their "In Stock" fabric options are a great way to get your new couch faster, and their generous return policy provides peace of mind.

Shop Room & Board Now

And the winner is...

In the sofa battle between Arhaus and Room & Board, Arhaus shines as the clear winner, drawing customers in with its unique designs and top-tier quality. With a strong emphasis on sustainability and excellent craftsmanship, Arhaus offers a sofa experience that combines style, durability, and value, making it the ideal choice for those seeking luxury and sophistication in their living spaces.

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Alex Back

Couch.com CEO & Founder

Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.

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