Ever wondered which sofa brand combines luxury and sustainability seamlessly? Let's unravel the mystery between Arhaus and Outer and dig into their unique sofa offerings.
Alex Back | Couch.com CEO & Founder
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Step into the arena of luxury and durability as we put Arhaus head-to-head with Outer in a no-holds-barred sofa showdown. The stakes are high as we dissect these brands to uncover the ultimate blend of style and substance.
Side By Side
Features
Arhaus
Outer
Made to Order Lead Times
6 weeks
8-10 weeks
Free Shipping Option
White Glove Delivery Option
$299-$599
$275-$475
Return Option
Warranty Included
Financing Option
Arhaus Credit Card
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA
China
Avg. 3-Seat Couch Price
$$$-$$$$
$$$$
Looking at style, durability, sustainability, and overall value, Arhaus impresses with elegant designs and sustainable practices in the premium to luxury price range. On the other hand, Outer stands out with innovative features and durable materials at a higher cost within the premium segment. While Arhaus excels in craftsmanship and design diversity, Outer's focus on sustainability and customer loyalty adds distinctive value, making the choice between these brands a matter of personal preference.
BRAND #1: Arhaus
Founded in 1986, Arhaus has established itself as a premier destination for distinctive, high-quality furniture. With a commitment to sustainability, the brand partners with artisans worldwide, utilizing reclaimed, recycled, and natural materials. Their unique designs, often inspired by global travels and cultural influences, offer a refreshing alternative to mass-produced furniture. Arhaus' dedication to quality craftsmanship and customer satisfaction has earned them a loyal following of discerning homeowners who seek furniture that is both beautiful and built to last.
Arhaus | Brand Summary
Arhaus, as a brand, has consistently demonstrated a commitment to quality and customer satisfaction. Arhaus sofas are not just pieces of furniture but a blend of comfort, durability, and style that stands out in the market. The craftsmanship is evident in every stitch, and the attention to detail is commendable. Arhaus has created a positive brand vibe with their responsive customer service and user-friendly website. Arhaus sofas, sectionals, modular, and other sofa types cater to diverse customer needs, making Arhaus furniture a reliable choice for your next sofa purchase.
Limited transparency regarding specific construction details
Arhaus offers a captivating blend of artistry and practicality in their sofa collections, with each piece meticulously crafted using high-quality materials. Their commitment to sustainability and unique designs, often inspired by global artisans, makes them a standout in the furniture market. However, the allure of Arhaus sofas comes at a premium price, reflecting their commitment to quality and craftsmanship.
While their white glove delivery ensures a seamless experience, the limited 14-day return window and 10% restocking fee might deter some potential buyers. Additionally, the lack of readily available warranty details and limited transparency regarding specific construction techniques might be a concern for those seeking comprehensive information before making a significant investment.
Despite these considerations, Arhaus remains a top choice for those who prioritize unique designs, quality materials, and sustainable practices. Their sofas, whether a plush sectional or a sleek modern design, are more than just furniture; they are a testament to the brand's dedication to creating pieces that elevate your living space and reflect your values and personal style.
Outer is a California-based brand that's revolutionizing the outdoor furniture industry with its innovative designs and commitment to sustainability. Founded by former Casper executive Jiake Liu, Outer is known for its unique Neighborhood Showroom program, which allows customers to experience their furniture in real-life settings. Their commitment to using recycled materials and responsible sourcing practices sets them apart from competitors. Outer's sofas are not just furniture; they're a statement of style, sustainability, and community engagement.
Outer | Brand Summary
Exploring the world of Outer's outdoor furniture, I'm struck by the brand's unwavering dedication to creating pieces as durable as they are stylish. Integrating innovative features like the OuterShell cover system exemplifies their commitment to product longevity and user convenience. Amazingly, Outer manages to blend form with function seamlessly, offering a range that appeals to the discerning customer looking for that perfect mix of aesthetic appeal and practicality. Their focus on sustainability further enhances their brand appeal, positioning Outer as a leader in the outdoor furniture market, deeply attuned to the desires and concerns of today's consumers.
Innovative designs with integrated OuterShell cover system
High-quality, durable materials (OuterWeave™, Grade A teak, powder-coated aluminum)
Exceptional 10-year warranty on teak and aluminum frames
365-day return policy
Free shipping for specific items ordered with larger purchases
Commitment to sustainability and eco-friendly practices
Cons
Relatively expensive
20% restocking fee for returns (plus return shipping cost)
Limited customization options beyond fabric and configuration
Some negative customer reviews regarding customer service and delivery
No expedited shipping option
Outer is a brand that excels in creating stylish and durable outdoor furniture, particularly their innovative sofas with the unique OuterShell cover system. However, their premium price point and limited customization options might not suit every budget or taste.
While the generous warranties and lengthy return policy provide peace of mind, the 20% restocking fee for returns could be a deterrent. Additionally, some customers have reported issues with customer service and delivery, which could impact the overall experience.
If you prioritize quality, durability, and sustainable practices, and are willing to invest in premium outdoor furniture, Outer is a compelling option. But if you're looking for a more budget-friendly choice with extensive customization options, you might want to explore other brands.
After analyzing style, durability, and sustainability factors, Arhaus emerges as the winner with its blend of elegance, quality, and sustainability in the premium to luxury range. The focus on craftsmanship and eco-friendly materials gives Arhaus an edge, making it the go-to choice for those seeking a perfect mix of luxury and sustainability.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
