Couch Comparisons

Arhaus vs Lumens: Who Has Better Couches?

Curious about the top-tier couch contenders? Discover the unique offerings of Arhaus and Lumens as we unravel which brand delivers the ultimate seating experience.
Arhaus vs Lumens

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Step into the world of exquisite furniture showdown as we compare Arhaus with Lumens. Are you ready to dive into the realm of premium seating solutions and discover the ultimate winner?

Side By Side

Features
Arhaus
Lumens
Made to Order Lead Times 6 weeks 4-5 months
Free Shipping Option
White Glove Delivery Option $299-$599 $229+
Return Option
Warranty Included
Financing Option Arhaus Credit Card Klarna
Assembly Required Varies
Large Fabric Selection
Free Swatches Available
Manufacturing Origin USA USA + Import
Avg. 3-Seat Couch Price $$$-$$$$ $$-$$$

Looking at style options, Arhaus offers luxurious designs with a touch of sustainability, appealing to those valuing premium craftsmanship. On the other hand, Lumens provides a wide array of designs focusing on quality and contemporary styles, making them attractive for mid-range to premium buyers. In terms of durability and sustainability, Arhaus emphasizes high-quality, sustainable materials, while Lumens excels in customer-focused service and diverse style ranges, presenting excellent value for those seeking unique and enduring furniture pieces.


BRAND #1: Arhaus

The image features the word "ARHAUS" in capital letters, written in a simple, elegant font. The text appears centered against a white background.

Founded in 1986, Arhaus has established itself as a premier destination for distinctive, high-quality furniture. With a commitment to sustainability, the brand partners with artisans worldwide, utilizing reclaimed, recycled, and natural materials. Their unique designs, often inspired by global travels and cultural influences, offer a refreshing alternative to mass-produced furniture. Arhaus' dedication to quality craftsmanship and customer satisfaction has earned them a loyal following of discerning homeowners who seek furniture that is both beautiful and built to last.

Arhaus | Brand Summary

Arhaus, as a brand, has consistently demonstrated a commitment to quality and customer satisfaction. Arhaus sofas are not just pieces of furniture but a blend of comfort, durability, and style that stands out in the market. The craftsmanship is evident in every stitch, and the attention to detail is commendable. Arhaus has created a positive brand vibe with their responsive customer service and user-friendly website. Arhaus sofas, sectionals, modular, and other sofa types cater to diverse customer needs, making Arhaus furniture a reliable choice for your next sofa purchase.

Arhaus | PotatoMeter Rating:

Online Shopping Experience Score 92%
Durability and Quality Score 95%
Shipping and Lead Time Score 90%
Vibe Check Score 97%
Customer Focus Score 93%
Overall PotatoMeter Rating 93%
Read Our Arhaus Brand Review

Arhaus | Pros & Cons

Pros

  • legant and unique designs
  • High-quality, durable materials
  • Made in the USA with global artisan partnerships
  • White glove delivery
  • Free fabric swatches (up to 5)
  • Commitment to sustainability

Cons

  • On the pricey end of the spectrum
  • Long lead times for custom orders
  • Warranty details are not easily accessible
  • 10% restocking fee on returns
  • Limited transparency regarding specific construction details

Arhaus offers a captivating blend of artistry and practicality in their sofa collections, with each piece meticulously crafted using high-quality materials. Their commitment to sustainability and unique designs, often inspired by global artisans, makes them a standout in the furniture market. However, the allure of Arhaus sofas comes at a premium price, reflecting their commitment to quality and craftsmanship.

While their white glove delivery ensures a seamless experience, the limited 14-day return window and 10% restocking fee might deter some potential buyers. Additionally, the lack of readily available warranty details and limited transparency regarding specific construction techniques might be a concern for those seeking comprehensive information before making a significant investment.

Despite these considerations, Arhaus remains a top choice for those who prioritize unique designs, quality materials, and sustainable practices. Their sofas, whether a plush sectional or a sleek modern design, are more than just furniture; they are a testament to the brand's dedication to creating pieces that elevate your living space and reflect your values and personal style.

Shop Arhaus Now

BRAND #2: Lumens

The image shows the logo of "LUMENS," a company. The word "LUMENS" is written in large, bold, black capital letters with a stylized "L" that has curved, feather-like lines extending from its base. Below it, the tagline "Enlightened by Design" is written in smaller text.

Lumens has established itself as a reputable brand in the home furnishing industry, renowned for its dedication to quality, innovation, and design. Their diverse collection of sofas, sourced from acclaimed manufacturers and designers, showcases a variety of styles to cater to different preferences. Lumens' customer-focused approach, including their seamless online shopping experience and responsive support, further enhances their appeal to discerning shoppers.

Lumens | Brand Summary

In my expert assessment, Lumens earns a solid spot on the sofa spectrum with its blend of quality craftsmanship and contemporary design sensibilities. What sets Lumens apart is its unwavering commitment to delivering sofas that not only look good but also stand the test of time. From sleek modern designs to more classic silhouettes, Lumens offers a diverse range of options to cater to various tastes and preferences. I've found Lumens to be particularly customer-focused, with an emphasis on providing a seamless shopping experience and responsive customer support.

Lumens | PotatoMeter Rating

Online Shopping Experience Score 95%
Durability and Quality Score 93%
Shipping and Lead Time Score 93%
Vibe Check Score 90%
Customer Focus Score 94%
Overall PotatoMeter Rating 93%
Read Our Lumens Brand Review

Lumens | Pros & Cons

Pros

  • Quality craftsmanship and contemporary design
  • Diverse range of styles
  • Customer-focused with responsive support
  • Free ground shipping on large items
  • Multiple delivery options including white glove service
  • Free fabric swatches

Cons

  • Lead times can vary for made-to-order items
  • Return shipping costs are deducted from refunds
  • Restocking fee may apply to returns over $5,000
  • Assembly may be required for some sofas
  • Limited transparency regarding manufacturer warranty details

Lumens, a leading name in home furnishings, offers a stylish selection of sofas that seamlessly blend quality craftsmanship with contemporary design. With a wide range of options to suit diverse tastes and budgets, Lumens caters to those who appreciate both aesthetics and functionality. Their dedication to customer satisfaction shines through their free ground shipping on larger items, multiple delivery options, and free fabric swatches to ensure you find your perfect match.

However, as with any brand, there are a few considerations to keep in mind. Lead times can vary, especially for made-to-order pieces, and the return process, while straightforward, involves return shipping costs and potential restocking fees. Additionally, some assembly might be required, depending on the sofa and delivery option chosen. While they facilitate manufacturer warranties, a lack of clear details about coverage and duration could be a point of improvement.

Overall, Lumens offers a compelling blend of style, quality, and customer-centric service, making them a strong contender for your next sofa purchase.

Shop Lumens Now

And the winner is...

In the battle of the couch titans, Arhaus emerges as the victor, offering a blend of luxury, sustainability, and exceptional craftsmanship. Arhaus' elegant designs and commitment to quality make it a standout choice for those valuing premium seating options. It's a combination that elevates the living space with sophistication and style.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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