Couch Comparisons

Neighbor vs Design Within Reach: Who Has Better Couches?

Curious about the best couch contender between Neighbor and Design Within Reach? Join us as we explore which brand reigns supreme in the realm of comfort and design.
Neighbor vs Design Within Reach
Picture this: a showdown between Neighbor and Design Within Reach bringing style and durability center stage. Buckle up for a ride through the realms of comfort and elegance. Let's unravel the mystery behind the better couch brand!

Side By Side

Features
Neighbor
Design Within Reach
Made to Order Lead Times 2-12 weeks 8-12 weeks
Free Shipping Option
White Glove Delivery Option $0-$195+ $399-$599
Return Option
Warranty Included
Financing Option Affirm Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin Vietnam USA + Import
Avg. 3-Seat Couch Price $$$$ $$$$

In terms of style and durability, Design Within Reach takes the lead with its high-end designer pieces featuring premium materials, offering a luxury experience for customers willing to invest in top-notch aesthetics. On the sustainability front, Neighbor shines with its commitment to eco-friendly practices, providing a sustainable option that doesn't compromise on quality. When it comes to value, Neighbor edges out with its innovative outdoor living designs and transparency in customer service, making it an attractive choice for those looking for a blend of functionality and sustainability.


BRAND #1: Neighbor

Stylized cursive text that reads "neighbor" in black on a white background. The letters are connected in a fluid, elegant script.

Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.

Neighbor | Brand Summary

In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.

As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?

Neighbor | PotatoMeter Rating:

Online Shopping Experience Score 93%
Durability and Quality Score 96%
Shipping and Lead Time Score 91%
Vibe Check Score 94%
Customer Focus Score 95%
Overall PotatoMeter Rating 94%
Read Our Neighbor Brand Review

Neighbor | Pros & Cons

Pros

  • Innovative designs for outdoor living
  • High-quality, sustainable materials (FSC-certified teak wood, Sunbrella fabrics, etc)
  • Generous 5-year warranty on cushions and covers
  • 45-day return policy with free returns on damaged items
  • Free fabric swatches available
  • Complimentary standard home delivery in the contiguous U.S.

Cons

  • Expensive price point
  • Potential 15% restocking fee for returns
  • Limited customization options
  • White glove delivery is an extra fee
  • Geographic limitations for white-glove delivery

Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.

The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.

Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.

Shop Neighbor Now

BRAND #2: Design Within Reach

The image features a red rectangular logo with the text "DESIGN WITHIN REACH" in uppercase white letters. A thin white rectangular border encloses the text.

Founded in 1998, Design Within Reach has long been a trailblazer in making iconic modern designs accessible to the masses. With a focus on partnering with renowned designers and showcasing timeless pieces, they have become a go-to destination for those seeking furniture that is both functional and visually stunning. DWR's commitment to quality craftsmanship is evident in their sofas, often featuring premium materials and meticulous attention to detail. While their price point might be a barrier for some, their dedication to design excellence and exceptional customer service continues to attract a loyal following of design enthusiasts.

Design Within Reach | Brand Summary

Design Within Reach markets itself as the source for accessible, authentic design pieces. Those are some big promises! As a furniture nerd, I had to try them out for myself. Overall, the hype is mostly justified – there's a reason DWR has staying power in this industry. Their focus on quality stands out, but their offerings aren't for everyone's budget (or style). Let's dig into why (or why not) these couches might be your thing.

Design Within Reach | PotatoMeter Rating

Online Shopping Experience Score 92%
Durability and Quality Score 93%
Shipping and Lead Time Score 90%
Vibe Check Score 91%
Customer Focus Score 93%
Overall PotatoMeter Rating 92%
Read Our Design Within Reach Brand Review

Design Within Reach | Pros & Cons

Pros

  • Curated selection of high-end designer pieces
  • High-quality materials like Italian leather and performance fabrics
  • Variety of customization options including modular sectionals
  • White-glove delivery for a seamless experience
  • In-home design services offered
  • Partnership with Affirm for financing

Cons

  • Expensive price point
  • Limited 30-day return window
  • High return shipping fees and potential restocking fee
  • Limited information on frame construction and cushion details
  • Varying manufacturing origins with potential for inconsistent quality control

Design Within Reach (DWR) is a sanctuary for design aficionados, offering a meticulously curated collection of high-end designer sofas that could make even the most discerning critic swoon.

Their commitment to quality is undeniable, with premium materials like buttery-soft Italian leather and durable performance fabrics, coupled with a seamless white-glove delivery experience.

However, DWR's allure comes with a price tag that might give some pause. Their sofas are an investment, averaging between $4,000-$8,000, and the 30-day return window could feel a bit tight for such a significant purchase. The potential for hefty return shipping fees and restocking charges further amplifies the financial commitment. And while they boast about their quality craftsmanship, specifics about frame construction and cushion details are surprisingly elusive.

Ultimately, DWR is a haven for those who prioritize design and impeccable service and are willing to pay for it. If you're seeking a statement piece that embodies timeless elegance, DWR could be your holy grail. But for budget-minded shoppers or those who crave transparency in every detail, it might be wise to explore other avenues before diving into the world of DWR.

Shop Design Within Reach Now

And the winner is...

In this clash of couch titans, the crown goes to Neighbor for its innovative outdoor living designs, sustainability practices, and value-driven approach. Standout features like eco-friendly materials and transparent customer service give Neighbor the winning edge in creating inviting and sustainable outdoor spaces.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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