Couch Comparisons

Modloft vs Neighbor: Who Has Better Couches?

September 13, 2024

Who will emerge victorious in the clash of modern couch titans, Modloft and Neighbor? Find out which brand steals the show by exploring this in-depth comparison.

Alex Back | Couch.com CEO & Founder

Step into the arena of trendy furniture showdowns! In this fierce match between Modloft and Neighbor, we're about to unveil the standout contender for your next sofa upgrade.

Side By Side

Features	Modloft	Neighbor
Made to Order Lead Times	N/A	2-12 weeks
Free Shipping Option
White Glove Delivery Option	$99+	$0-$195+
Return Option
Warranty Included
Financing Option	Affirm	Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin	USA + Import	Vietnam
Avg. 3-Seat Couch Price	$$$-$$$$	$$$$

In the world of style, Modloft captures attention with chic and modern designs, leaning towards a premium price tier. Neighbor excels in durability and sustainability, making it an attractive choice for eco-conscious buyers. While both brands value customer focus, Neighbor's emphasis on sustainability and quality sets it apart as the ideal pick for those seeking long-lasting value.

BRAND #1: Modloft

Founded in 2005, Modloft has carved a niche for itself in the modern furniture market with its sleek and sophisticated designs. They pride themselves on offering "great design at reasonable prices," bridging the gap between low-cost and high-end options. Their unique approach to manufacturing, often sourcing materials and producing furniture in the same country, adds an interesting dimension to their brand story. While their commitment to accessibility is commendable, their overall brand presentation could benefit from greater transparency and a more customer-centric approach.

Modloft | Brand Summary

Modloft has a bit more style than substance. Their website will make you desperately want their couches, but digging a little deeper into their lead times, quality, and customer service might make you think again. The couches they do have are technically good, but the rest of the experience makes it difficult to recommend them over other options.

Modloft | PotatoMeter Rating:

Online Shopping Experience Score	86%
Durability and Quality Score	83%
Shipping and Lead Time Score	78%
Vibe Check Score	83%
Customer Focus Score	87%
Overall PotatoMeter Rating	83%

Read Our Modloft Brand Review

Modloft | Pros & Cons

Pros

Modern and chic designs
Use of high-quality full-grain leather on some models
White glove delivery included with every order
Financing options available through Affirm
Free fabric swatches offered
ADA compliant website

Cons

Inaccurately advertised lead times (customer complaints)
Expensive for the level of quality and customer service
Limited transparency regarding materials and construction details
Potentially expensive return shipping and restocking fees
Limited delivery area (not nationwide)

Modloft, with its undeniably chic and modern aesthetic, offers sofas that will undoubtedly elevate the style of your living space. Their use of high-quality full-grain leather on select models is a noteworthy feature, and the included white-glove delivery service adds a touch of luxury to the buying experience. However, the allure fades a bit when you consider their less-than-transparent practices regarding lead times and materials, as well as their limited delivery range and potentially expensive return process.

While their designs are undeniably eye-catching, the quality and customer service might not live up to the premium price tag. If you prioritize style above all else and are willing to gamble on the accuracy of lead times, Modloft could be a good fit. However, if you're seeking a more transparent and customer-centric experience with comparable quality at a potentially lower price, you might want to explore other options.

Shop Modloft Now

BRAND #2: Neighbor

Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.

Neighbor | Brand Summary

In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.

As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?

Neighbor | PotatoMeter Rating

Online Shopping Experience Score	93%
Durability and Quality Score	96%
Shipping and Lead Time Score	91%
Vibe Check Score	94%
Customer Focus Score	95%
Overall PotatoMeter Rating	94%

Read Our Neighbor Brand Review

Neighbor | Pros & Cons

Pros

Innovative designs for outdoor living
High-quality, sustainable materials (FSC-certified teak wood, Sunbrella fabrics, etc)
Generous 5-year warranty on cushions and covers
45-day return policy with free returns on damaged items
Free fabric swatches available
Complimentary standard home delivery in the contiguous U.S.

Cons

Expensive price point
Potential 15% restocking fee for returns
Limited customization options
White glove delivery is an extra fee
Geographic limitations for white-glove delivery

Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.

The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.

Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.

Shop Neighbor Now

And the winner is...

In this bout, Neighbor takes the crown as the ultimate choice due to its focus on sustainability and durability. For those prioritizing eco-friendly, long-lasting pieces, Neighbor's commitment to quality sets it apart, making it the preferred brand in this face-off.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.

Alex Back

Couch.com CEO & Founder

Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.

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