Couch Comparisons

Lumens vs Floyd: Who Has Better Couches?

Curious about the best sofa for your Netflix marathons: Lumens or Floyd? Discover which brand offers the coziest and most stylish seating for your binge-watching sessions!
Alex Back | Couch.com CEO & Founder
Lumens vs Floyd

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    Looking for the perfect couch but torn between Lumens and Floyd? Join us as we compare these renowned brands head-to-head to help you decide which one deserves a spot in your living room!

    Side By Side

    Features
    Lumens
    Floyd
    Made to Order Lead Times 4-5 months N/A
    Free Shipping Option
    White Glove Delivery Option $229+
    Return Option
    Warranty Included
    Financing Option Klarna Affirm
    Assembly Required Varies Varies
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA + Import USA + Import
    Avg. 3-Seat Couch Price $$-$$$ $$-$$$

    In the battle of Lumens vs. Floyd couches, Lumens shines for its wide style selection and emphasis on craftsmanship and durability, making it a premium choice for those valuing long-lasting furniture. On the other hand, Floyd's focus on unique fabric collections and stylish modern designs caters to those seeking trendy pieces. While Lumens provides a more classic approach, Floyd appeals to the fashion-forward audience. In terms of value and sustainability, Lumens slightly edges out Floyd with its USA manufacturing and wider fabric selection, offering a touch of exclusivity to buyers.


    BRAND #1: Lumens

    The image shows the logo of "LUMENS," a company. The word "LUMENS" is written in large, bold, black capital letters with a stylized "L" that has curved, feather-like lines extending from its base. Below it, the tagline "Enlightened by Design" is written in smaller text.

    Lumens has established itself as a reputable brand in the home furnishing industry, renowned for its dedication to quality, innovation, and design. Their diverse collection of sofas, sourced from acclaimed manufacturers and designers, showcases a variety of styles to cater to different preferences. Lumens' customer-focused approach, including their seamless online shopping experience and responsive support, further enhances their appeal to discerning shoppers.

    Lumens | Brand Summary

    In my expert assessment, Lumens earns a solid spot on the sofa spectrum with its blend of quality craftsmanship and contemporary design sensibilities. What sets Lumens apart is its unwavering commitment to delivering sofas that not only look good but also stand the test of time. From sleek modern designs to more classic silhouettes, Lumens offers a diverse range of options to cater to various tastes and preferences. I've found Lumens to be particularly customer-focused, with an emphasis on providing a seamless shopping experience and responsive customer support.

    Lumens | PotatoMeter Rating:

    Online Shopping Experience Score 95%
    Durability and Quality Score 93%
    Shipping and Lead Time Score 93%
    Vibe Check Score 90%
    Customer Focus Score 94%
    Overall PotatoMeter Rating 93%
    Read Our Lumens Brand Review

    Lumens | Pros & Cons

    Pros

    • Quality craftsmanship and contemporary design
    • Diverse range of styles
    • Customer-focused with responsive support
    • Free ground shipping on large items
    • Multiple delivery options including white glove service
    • Free fabric swatches

    Cons

    • Lead times can vary for made-to-order items
    • Return shipping costs are deducted from refunds
    • Restocking fee may apply to returns over $5,000
    • Assembly may be required for some sofas
    • Limited transparency regarding manufacturer warranty details

    Lumens, a leading name in home furnishings, offers a stylish selection of sofas that seamlessly blend quality craftsmanship with contemporary design. With a wide range of options to suit diverse tastes and budgets, Lumens caters to those who appreciate both aesthetics and functionality. Their dedication to customer satisfaction shines through their free ground shipping on larger items, multiple delivery options, and free fabric swatches to ensure you find your perfect match.

    However, as with any brand, there are a few considerations to keep in mind. Lead times can vary, especially for made-to-order pieces, and the return process, while straightforward, involves return shipping costs and potential restocking fees. Additionally, some assembly might be required, depending on the sofa and delivery option chosen. While they facilitate manufacturer warranties, a lack of clear details about coverage and duration could be a point of improvement.

    Overall, Lumens offers a compelling blend of style, quality, and customer-centric service, making them a strong contender for your next sofa purchase.

    Shop Lumens Now

    BRAND #2: Floyd

    The image features the word "FLOYD" in all capital letters, written in a bold, red font against a white background.

    Floyd is an online-only retailer that was founded in 2013 in Detroit, Michigan. The company's first product was called the Floyd Leg and was as simple as it sounds – a leg that could transform any flat object into a table. This simple design philosophy is evident across all their products, even their website.

    Floyd | Brand Summary

    Floyd has a very well-designed website that also reflects the design principles of their limited couch offerings. But once you peel back the glamorous veneer, you might be disappointed by the overall quality, customer focus, and lead times. There’s a lot to love with Floyd, but the fact that they only have 3 couch options means that you’d expect them to absolutely nail everything else. Unfortunately, they fall short, especially at their price range.

    Floyd | PotatoMeter Rating

    Online Shopping Experience Score 88%
    Durability and Quality Score 88%
    Shipping and Lead Time Score 83%
    Vibe Check Score 93%
    Customer Focus Score 85%
    Overall PotatoMeter Rating 87%
    Read Our Floyd Brand Review

    Floyd | Pros & Cons

    Pros

    • Unique fabric collection
    • Stylish modern sofas
    • 1-year + extended warranty
    • Only "The Sofa" requires any assembly

    Cons

    • Long lead times
    • No free delivery
    • No white glove delivery option
    • Material quality could be better

    The first thing you’ll notice about Floyd is how special and stylish their sofas are. And that really is the company’s main draw. They also have one of the most unique and eye-catching fabric collections we’ve ever seen. Some fabrics are recycled cotton. Others have multi-colored cross-weaves. Some are made from Norwegian and New Zealand wool. Fancy! Their signature sofa (aptly named “The Sofa”) has an industrial, reclaimed look to it. Everything about Floyd’s design sensibility is simply cool.

    Floyd does provide a 1 year warranty on their craftsmanship. Customers can also purchase an extended warranty through Mulberry that provides coverage for any type of accident or damage.

    Although Floyd does not offer white glove delivery options, only The Sofa requires any assembly. And even then, it’s rather simple and straightforward. You won’t have a marital crisis trying to assemble it.

    But there are certainly downsides to Floyd. They have unexpectedly long lead times for their limited offering. It can often take 6-10 weeks before a couch ships out. Shipping also costs 12% of your order total (max $299).

    The material quality for the price is OK if you’re buying a smaller couch. But you can easily spend $3,000+ on a Floyd couch. At that price point we’d like to see higher quality cushion fill and sturdier frames.

    Shop Floyd Now

    And the winner is...

    After scrutinizing the key aspects, Lumens takes the crown in the Lumens vs. Floyd battle. Lumens' unparalleled craftsmanship, diverse styles, and customer dedication set them apart, offering an exceptional sofa experience. With a focus on quality, longevity, and customer satisfaction, Lumens emerges as the ideal choice for furniture enthusiasts seeking both style and substance.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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