In the realm of couch supremacy, who emerges victorious—CB2 with its glamour or Living Spaces with its convenience? Let's unravel their secrets!
Alex Back | Couch.com CEO & Founder
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Looking to revamp your living space but can't decide between CB2 and Living Spaces for your new couch? Join us on this journey to unravel the winning brand in this couch-off!
Side By Side
Features
CB2
Living Spaces
Made to Order Lead Times
8 weeks
4-5 weeks
Free Shipping Option
White Glove Delivery Option
$279-$399
$99+
Return Option
Warranty Included
Financing Option
CB2 Credit Card
Synchrony / Concora Credit
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Import
USA
Avg. 3-Seat Couch Price
$$$
$-$$
Looking at style, CB2 shines with its glamorous, stylish options appealing to a premium market, while Living Spaces caters to a wider audience with a variety of traditional, modern, and trendy styles at mid-range prices. In terms of sustainability and overall value, Living Spaces takes the lead, offering a lifetime frame warranty, user-friendly experience, and catering to different budget levels. However, CB2 stands out for its design innovation and high-quality materials, making it a top choice for those seeking a luxurious statement piece for their homes.
BRAND #1: CB2
CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.
CB2 | Brand Summary
CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.
Strict return policy for custom orders (non-returnable)
Expensive delivery charges
Requires 50% non-refundable deposit on custom orders
Limited transparency regarding materials and construction details
CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.
Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.
However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.
Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.
Founded in 2003 with a mission to simplify the furniture-buying experience, Living Spaces has grown into a nationwide retailer with both physical stores and an online presence. They offer a vast selection of sofas, ranging from budget-friendly options to high-end pieces, all focusing on convenience and customer satisfaction. While their sustainability efforts are not extensively detailed, they have recently established a Sustainability Council to guide their practices.
Living Spaces | Brand Summary
Living Spaces remains focused on making the furniture buying experience easier for customers. It offers a wide range of sofas that cater to people on a budget or ready to splurge. The choices are myriad if you’re looking for a Living Spaces couch, but they make things easier for you with a well-built site that can help you filter the best choices. The same is true when you visit their outlets. They have friendly staff who will take the time to walk you through their different products. The brand's emphasis is to help the customers be in control and not get overwhelmed with all the choices. If you are shopping for a Living Spaces sofa online, it’s easy to browse through all the options, compare products, and even customize one.
Wide range of traditional, modern, and trendy pieces
User-friendly website and in-store experience
Same-day or next-day delivery in some areas
Free delivery
Lifetime warranty on frames
Financing options available
Cons
Limited transparency about sustainability practices
10% restocking fee on returns within 7 days
Custom orders not returnable
Additional fees for delivery beyond doorstep
Specifics of construction materials and methods not detailed
Living Spaces gets it – sometimes you just want to find a stylish, comfy couch without all the fuss. That's where their wide selection of Living Spaces couches and user-friendly website shine, making it easy to find the perfect match for your taste and budget. And hey, who doesn't love free delivery and the option for same-day delivery in certain areas? Plus, their lifetime warranty on frames is a serious vote of confidence.
That being said, while Living Spaces excels in convenience and affordability, their commitment to sustainability could use a boost. Details about their eco-friendly practices are a bit sparse, leaving eco-conscious shoppers wanting more. And let's be real, those extra fees for delivery beyond the doorstep can add up, so factor that into your budget. While their 7-day return window is pretty common in the industry, it's worth noting that custom orders aren't eligible for returns.
So, if you're after a stylish sofa without the headache of endless browsing and complicated shipping logistics, a Living Spaces couch is worth a look. But if sustainability is a top priority or you're prone to second-guessing your purchases, it might be wise to consider other options alongside this one.
Taking the throne in this couch-off, CB2 wins the crown with its innovative designs, high-quality materials, and luxurious appeal. The brand's focus on style and elegance makes it the top choice for those seeking a statement piece with a touch of sophistication.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
