Couch Comparisons

Ashley Furniture vs Restoration Hardware (RH): Who Has Better Couches?

August 22, 2024

Discover who reigns supreme in the couch world: Ashley Furniture or Restoration Hardware?

Alex Back | Couch.com CEO & Founder

Ashley Furniture vs Restoration Hardware (RH)

Picture this: a face-off between Ashley Furniture and Restoration Hardware, where budget-friendly meets high-end elegance. Who will win the title of the ultimate couch connoisseur? Let's dim the lights and begin the showdown!

Side By Side

Features	Ashley Furniture	Restoration Hardware (RH)
Made to Order Lead Times	N/A	8-10 weeks
Free Shipping Option
White Glove Delivery Option	$99.99-$249.99+	$299-$849
Return Option
Warranty Included
Financing Option	Ashley Advantage Card / Acima	RH Credit Card
Assembly Required	Varies
Large Fabric Selection
Free Swatches Available
Manufacturing Origin	USA + Import	USA + Import
Avg. 3-Seat Couch Price	$$	$$$-$$$$

Ashley Furniture boasts a diverse range of styles at a mid-range price point, catering to budget-conscious shoppers. On the other hand, Restoration Hardware stands out with top-tier materials and exceptional design elements, offering a luxury experience. Their customer focus diverges, with Ashley Furniture targeting a wider audience, while Restoration Hardware homes in on affluent customers seeking unparalleled elegance.

BRAND #1: Ashley Furniture

From humble beginnings in 1945, Ashley Furniture has grown into a global powerhouse, known for their massive selection of affordable and stylish furniture. They prioritize convenience and accessibility, offering both online and in-store shopping experiences. While they don't boast the most luxurious materials, their focus on value and their commitment to community and environmental efforts make them a popular choice for families and budget-conscious shoppers alike.

Ashley Furniture | Brand Summary

Ashley Furniture is like the big box store of the furniture world. They offer a dizzying array of styles, and you’re almost guaranteed to find something that fits your budget. Ashley Furniture Homestore is known for its customer experiences with purchasing furniture, highlighting both positive aspects such as affordable pricing and extensive selection, and negative experiences involving delivery issues and varying furniture quality. They have a laser focus on affordability.

While you won’t usually find exclusive designer pieces, their furniture is surprisingly sturdy for the price point. Ashley Furniture's focus on affordability and extensive selection makes it a popular choice among budget-conscious shoppers. Their online shopping platform makes it easy to browse their extensive selection and find the perfect piece for your home.

Ashley Furniture | PotatoMeter Rating:

Online Shopping Experience Score	93%
Durability and Quality Score	93%
Shipping and Lead Time Score	90%
Vibe Check Score	95%
Customer Focus Score	93%
Overall PotatoMeter Rating	93%

Read Our Ashley Furniture Brand Review

Ashley Furniture | Pros & Cons

Pros

Wide array of styles and budget-friendly options
Surprisingly sturdy construction for the price
Multiple delivery options including white-glove
Easy online shopping experience
One-year warranty with labor coverage
Commitment to community and environmental efforts

Cons

Limited customization options
Warranty coverage could be more comprehensive
Vague information on materials and sourcing
Potential inconsistency in quality between different models
Reguard protection plans cost extra

Ashley Furniture is your friendly neighborhood giant in the furniture world, with options galore to suit any style and budget. Their sofas are surprisingly sturdy for the price, and their commitment to making shopping easy shines through with a user-friendly website, multiple delivery options, and even in-store pickup for the adventurous. They even offer a one-year warranty with labor coverage, which is a bonus in this price range.

But hey, even giants have their shortcomings. While their sofas might not be heirloom-quality, they're definitely built for real life. However, customization options are limited, and the materials and sourcing information could be more transparent. The standard warranty, while a good start, could be more comprehensive, and those extra protection plans will cost you.

If you're looking for a stylish, affordable sofa without the fuss, Ashley Furniture is worth checking out. Just be sure to do your research and choose a model that fits your needs and lifestyle. After all, a couch is more than just a place to sit – it's where life happens.

Shop Ashley Furniture Now

BRAND #2: Restoration Hardware (RH)

Restoration Hardware, now known as RH, is the epitome of luxury in the home furnishings world. They have established themselves as the go-to brand for affluent customers and a source of inspiration for those aspiring to upscale living.

Restoration Hardware (RH) | Brand Summary

Restoration Hardware is the quintessential luxury brand. Yet their website shopping experience, their customization options, and their customer focus are all decidedly lackluster. Restoration Hardware sofas, however, are often highlighted for their modern styling and ability to serve as focal points in living spaces. That being said, RH does have decent lead times and their materials are extremely high quality.

But the real question is whether or not RH’s couches are worth the price of admission. If you want the clout of owning an RH couch then the answer is “yes.” If you’re looking for a high quality couch at a reasonable price, then there are plenty of other worthwhile options.

Restoration Hardware (RH) | PotatoMeter Rating

Online Shopping Experience Score	79%
Durability and Quality Score	93%
Shipping and Lead Time Score	91%
Vibe Check Score	88%
Customer Focus Score	81%
Overall PotatoMeter Rating	86%

Read Our Restoration Hardware (RH) Brand Review

Restoration Hardware (RH) | Pros & Cons

Pros

Exceptional, trend-setting style
High-quality materials
Lifetime "guarantee" on frame, springs, and cushions
Free swatches with no limit
In-stock couches ship quickly
White-glove delivery included

Cons

Expensive
Strict return policy (no returns on custom orders)
50% non-refundable deposit on custom orders
Lack of transparency regarding some manufacturing origins
Some couches lack channeled down cushions

Restoration Hardware (RH) is synonymous with luxury, offering sofas with exceptional, trend-setting style and top-notch materials. With a wide selection of fabrics and leathers, and a lifetime "guarantee" on frames, springs, and cushions, their couches promise both elegance and longevity. White-glove delivery ensures your RH sofa arrives in pristine condition and is set up hassle-free in your home.

Luxury, of course, comes at a price. RH sofas are a significant investment, and their return policy is less than ideal, especially for custom orders, which are non-returnable and require a 50% deposit. While in-stock couches can be returned, the details of this process are not readily available. Additionally, some customers may find the lack of channeled down cushions in certain models a drawback.

Overall, RH offers an aspirational brand experience and high-quality products, but potential buyers should be aware of the cost and limitations involved.

Shop Restoration Hardware (RH) Now

And the winner is...

For those seeking a mix of budget-friendly options and durability, Ashley Furniture is a solid choice. On the other hand, if you desire top-tier quality and are willing to invest, Restoration Hardware shines. This bout ends in a tie, allowing you to pick the couch champion that best suits your unique needs.

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Alex Back

Couch.com CEO & Founder

Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.

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