Couch Comparisons

Ashley Furniture vs Lumens: Who Has Better Couches?

Which brand offers the comfiest couches: Ashley Furniture or Lumens? Let's unravel the cozy mystery and find your perfect match!

Alex Back | Couch.com CEO & Founder

Step into the world of cozy comfort as we pit Ashley Furniture against Lumens, two giants in the furniture arena. Are you ready to discover which brand reigns supreme when it comes to couches?

Side By Side

Features	Ashley Furniture	Lumens
Made to Order Lead Times	N/A	4-5 months
Free Shipping Option
White Glove Delivery Option	$99.99-$249.99+	$229+
Return Option
Warranty Included
Financing Option	Ashley Advantage Card / Acima	Klarna
Assembly Required	Varies	Varies
Large Fabric Selection
Free Swatches Available
Manufacturing Origin	USA + Import	USA + Import
Avg. 3-Seat Couch Price	$$	$$-$$$

Offering an extensive style selection, Ashley Furniture presents budget-friendly options with sturdy construction. On the other hand, Lumens shines in quality craftsmanship and contemporary design across a diverse range of styles, placing them in the premium and luxury price brackets. Customer focus is evident in both brands, with Ashley emphasizing affordability and sturdiness, while Lumens showcases quality craftsmanship and a dedicated shopping experience.

BRAND #1: Ashley Furniture

From humble beginnings in 1945, Ashley Furniture has grown into a global powerhouse, known for their massive selection of affordable and stylish furniture. They prioritize convenience and accessibility, offering both online and in-store shopping experiences. While they don't boast the most luxurious materials, their focus on value and their commitment to community and environmental efforts make them a popular choice for families and budget-conscious shoppers alike.

Ashley Furniture | Brand Summary

Ashley Furniture is like the big box store of the furniture world. They offer a dizzying array of styles, and you’re almost guaranteed to find something that fits your budget. Ashley Furniture Homestore is known for its customer experiences with purchasing furniture, highlighting both positive aspects such as affordable pricing and extensive selection, and negative experiences involving delivery issues and varying furniture quality. They have a laser focus on affordability.

While you won’t usually find exclusive designer pieces, their furniture is surprisingly sturdy for the price point. Ashley Furniture's focus on affordability and extensive selection makes it a popular choice among budget-conscious shoppers. Their online shopping platform makes it easy to browse their extensive selection and find the perfect piece for your home.

Ashley Furniture | PotatoMeter Rating:

Online Shopping Experience Score	93%
Durability and Quality Score	93%
Shipping and Lead Time Score	90%
Vibe Check Score	95%
Customer Focus Score	93%
Overall PotatoMeter Rating	93%

Read Our Ashley Furniture Brand Review

Ashley Furniture | Pros & Cons

Pros

Wide array of styles and budget-friendly options
Surprisingly sturdy construction for the price
Multiple delivery options including white-glove
Easy online shopping experience
One-year warranty with labor coverage
Commitment to community and environmental efforts

Cons

Limited customization options
Warranty coverage could be more comprehensive
Vague information on materials and sourcing
Potential inconsistency in quality between different models
Reguard protection plans cost extra

Ashley Furniture is your friendly neighborhood giant in the furniture world, with options galore to suit any style and budget. Their sofas are surprisingly sturdy for the price, and their commitment to making shopping easy shines through with a user-friendly website, multiple delivery options, and even in-store pickup for the adventurous. They even offer a one-year warranty with labor coverage, which is a bonus in this price range.

But hey, even giants have their shortcomings. While their sofas might not be heirloom-quality, they're definitely built for real life. However, customization options are limited, and the materials and sourcing information could be more transparent. The standard warranty, while a good start, could be more comprehensive, and those extra protection plans will cost you.

If you're looking for a stylish, affordable sofa without the fuss, Ashley Furniture is worth checking out. Just be sure to do your research and choose a model that fits your needs and lifestyle. After all, a couch is more than just a place to sit – it's where life happens.

Shop Ashley Furniture Now

BRAND #2: Lumens

Lumens has established itself as a reputable brand in the home furnishing industry, renowned for its dedication to quality, innovation, and design. Their diverse collection of sofas, sourced from acclaimed manufacturers and designers, showcases a variety of styles to cater to different preferences. Lumens' customer-focused approach, including their seamless online shopping experience and responsive support, further enhances their appeal to discerning shoppers.

Lumens | Brand Summary

In my expert assessment, Lumens earns a solid spot on the sofa spectrum with its blend of quality craftsmanship and contemporary design sensibilities. What sets Lumens apart is its unwavering commitment to delivering sofas that not only look good but also stand the test of time. From sleek modern designs to more classic silhouettes, Lumens offers a diverse range of options to cater to various tastes and preferences. I've found Lumens to be particularly customer-focused, with an emphasis on providing a seamless shopping experience and responsive customer support.

Lumens | PotatoMeter Rating

Online Shopping Experience Score	95%
Durability and Quality Score	93%
Shipping and Lead Time Score	93%
Vibe Check Score	90%
Customer Focus Score	94%
Overall PotatoMeter Rating	93%

Read Our Lumens Brand Review

Lumens | Pros & Cons

Pros

Quality craftsmanship and contemporary design
Diverse range of styles
Customer-focused with responsive support
Free ground shipping on large items
Multiple delivery options including white glove service
Free fabric swatches

Cons

Lead times can vary for made-to-order items
Return shipping costs are deducted from refunds
Restocking fee may apply to returns over $5,000
Assembly may be required for some sofas
Limited transparency regarding manufacturer warranty details

Lumens, a leading name in home furnishings, offers a stylish selection of sofas that seamlessly blend quality craftsmanship with contemporary design. With a wide range of options to suit diverse tastes and budgets, Lumens caters to those who appreciate both aesthetics and functionality. Their dedication to customer satisfaction shines through their free ground shipping on larger items, multiple delivery options, and free fabric swatches to ensure you find your perfect match.

However, as with any brand, there are a few considerations to keep in mind. Lead times can vary, especially for made-to-order pieces, and the return process, while straightforward, involves return shipping costs and potential restocking fees. Additionally, some assembly might be required, depending on the sofa and delivery option chosen. While they facilitate manufacturer warranties, a lack of clear details about coverage and duration could be a point of improvement.

Overall, Lumens offers a compelling blend of style, quality, and customer-centric service, making them a strong contender for your next sofa purchase.

Shop Lumens Now

And the winner is...

Emerging as the champion in the couch realm, Lumens' focus on quality craftsmanship and contemporary design outshines the competition. With a diverse range of styles falling into the premium and luxury categories, Lumens proves to be the go-to brand for those seeking top-notch couches.

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Alex Back

Couch.com CEO & Founder

Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.

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