Couch Comparisons

Room & Board vs Amazon: Who Has Better Couches?

Looking for the best spot for your next Netflix binge? Explore whether Room & Board or Amazon crafts the comfiest couches for your living room oasis!
Room & Board vs Amazon

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In a quest for the supreme seating experience, we step into the ring with Room & Board and Amazon. Buckle up for a comparison like no other as we unveil which brand crafts the dreamiest spot for relaxation in your home!

Side By Side

Features
Room & Board
Amazon
Made to Order Lead Times 4-10 weeks 4-6 weeks
Free Shipping Option
White Glove Delivery Option $119 Varies
Return Option
Warranty Included
Financing Option Affirm Multiple
Assembly Required
Large Fabric Selection Varies
Free Swatches Available
Manufacturing Origin USA Import
Avg. 3-Seat Couch Price $$$ $-$$$

When selecting your new couch, consider the style, durability, sustainability, and overall value. Room & Board excels in crafting durable, stylish luxury couches, focusing on sustainability and exceptional quality, falling into the premium range. Meanwhile, Amazon offers a diverse range of styles, appealing to various budgets, with a strong customer-centric approach. Both brands bring unique strengths to the table, catering to different buyer preferences and needs.


BRAND #1: Room & Board

The image displays the Room & Board logo in a clean, serif font. The text is black on a white background, with the words "Room&Board" written in a single line. The ampersand symbol connects "Room" and "Board.

Founded in 1980, Room & Board is a veteran in the furniture industry, known for its timeless designs and commitment to American craftsmanship. They partner with local artisans and prioritize sustainability, setting ambitious goals for eco-friendly practices and materials. Their transparent approach to pricing and focus on customer satisfaction make them a trusted name in the furniture market.

Room & Board | Brand Summary

Room & Board gets it. They have a beautiful and useful website that makes shopping for a couch delightful. Their quality is excellent, their couches are made in the USA, and they have measurable and attainable sustainability goals. If their lead times were better and if they had an actual warranty on their couches then they would get a MAJOR bump in their PotatoMeter rating.

Compared to other well-known brands that offer stylish and affordable sofas, Room & Board provides a higher-end alternative with superior durability and quality. If you’re OK with those caveats, then Room & Board is a phenomenal choice for your couch purchase.

Room & Board | PotatoMeter Rating:

Online Shopping Experience Score 95%
Durability and Quality Score 91%
Shipping and Lead Time Score 89%
Vibe Check Score 97%
Customer Focus Score 87%
Overall PotatoMeter Rating 92%
Read Our Room & Board Brand Review

Room & Board | Pros & Cons

Pros

  • Beautiful and useful website
  • Excellent quality
  • Made in the USA
  • Measurable and attainable sustainability goals
  • "In Stock" fabric options for faster shipping
  • Free returns with no charge for return shipping

Cons

  • Long lead times for custom upholstery
  • Long delivery wait times
  • No warranty on couches
  • No sale events (bummer if you're looking for discounts)
  • Limited information on specific construction details

Room and Board offers a delightful online shopping experience with high-quality, American-made couches and a strong commitment to sustainability. However, their 4 to 10-week lead time for custom upholstery might test your patience. The $119 white glove delivery fee, while convenient, adds to the overall cost. They don't offer a warranty on their couches, relying instead on a guarantee, which could be a concern for some.

Despite these drawbacks, the focus of Room and Board furniture on quality, sustainability, and customer satisfaction makes them a top contender for your next sofa purchase. Their "In Stock" fabric options are a great way to get your new couch faster, and their generous return policy provides peace of mind.

Shop Room & Board Now

BRAND #2: Amazon

The image displays the Amazon logo, which features the word "amazon" in lowercase black letters. Below the text, there is a yellow arrow that starts from the letter "a" and points to the letter "z," forming a smile. The background is white.

From its humble beginnings as an online bookstore, Amazon has evolved into a global e-commerce giant, offering everything from books and electronics to groceries and furniture. Their focus on innovation, customer satisfaction, and convenience has made them a household name. In the furniture market, Amazon's vast selection of sofas, ranging from budget-friendly to luxurious, caters to a diverse range of needs and preferences. Their commitment to sustainability, demonstrated through initiatives like renewable energy investments and waste reduction programs, further solidifies their position as a leader in the industry.

Amazon | Brand Summary

Amazon is a marktplace that houses likely thousands of different furniture retailers and millions of couch product skus so it's hard to generalize. It is fair to say, however, that Amazon sofas showcase a great mix of affordability and quality. The wide variety of styles ensures that everyone can find a sofa that fits their unique taste and home decor. Their strong emphasis on customer service makes the shopping experience smooth and enjoyable.

Amazon also has a few private label furniture brands, including Amazon Basics, Stone and Beam, and Rivet. These were introduced in recent years to try and really take a step forward in the furniture space.

Whether you're looking for a basic, budget-friendly option or a luxurious centerpiece, Amazon has you covered. They kind of have, well... everything. But it's their commitment to quality and customer satisfaction that truly sets them apart in the competitive furniture marketplace game.

Amazon | PotatoMeter Rating

Online Shopping Experience Score 93%
Durability and Quality Score 91%
Shipping and Lead Time Score 94%
Vibe Check Score 94%
Customer Focus Score 92%
Overall PotatoMeter Rating 93%
Read Our Amazon Brand Review

Amazon | Pros & Cons

Pros

  • Wide variety of styles and prices
  • Fast shipping for in-stock items
  • Multiple delivery options including in-home
  • 90-day return window with no restocking fees
  • Commitment to sustainability through various initiatives
  • Clear cleaning instructions for sofas

Cons

  • Varying quality between brands
  • Standard warranty only covers 1 year
  • No assembly service offered
  • Limited in-house customization
  • Fabric swatches not always available online

Amazon’s sofa selection stands out due to its sheer variety and affordability. Whether you’re searching for a budget-friendly piece or a luxury item, Amazon’s extensive catalog has something to offer. Their strong focus on customer service ensures a smooth shopping experience, with numerous financing options making it easier to find the perfect sofa within your budget.

However, it's important to note that the quality of sofas can vary. While Amazon’s private labels like Stone and Beam and Rivet offer consistent quality, products from third-party sellers might not always meet the same standards. Assembly is often required, which can be inconvenient for some customers. Additionally, the absence of a consistent in-store experience means you can’t always view the product before purchase.

Despite these potential drawbacks, Amazon’s generous return policy and quick delivery times provide significant advantages. The ability to customize many sofas with various fabrics and configurations adds to their appeal, allowing you to find a piece that truly fits your home.

Overall, Amazon’s blend of affordability, variety, and customer-focused services makes it a compelling option for anyone in the market for a new sofa. While it’s essential to do your homework and read reviews, Amazon’s commitment to quality and satisfaction shines through, making it a reliable choice in the competitive furniture market.

Shop Amazon Now

And the winner is...

In the clash of comfort kings, Room & Board takes the crown as the ultimate choice for luxury and sustainability. Crafting top-tier, durable couches with exceptional style sets them apart. With a strong focus on quality and craftsmanship, Room & Board beckons those in search of premium comfort and lasting elegance for their living spaces.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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