Restoration Hardware (RH) vs Medley: Who Has Better Couches?
Can Medley's eco-conscious approach outshine Restoration Hardware's luxury allure in the realm of couches? Let's uncover which brand takes home the crown!
Alex Back | Couch.com CEO & Founder
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Welcome, folks, to the ultimate face-off in the land of couches! It's a clash like no other, where Restoration Hardware's luxury meets Medley's commitment to all things earth-friendly. Are you ready to discover which brand emerges victorious in this epic battle of comfort and style?
Side By Side
Features
Restoration Hardware (RH)
Medley
Made to Order Lead Times
8-10 weeks
8+ weeks
Free Shipping Option
White Glove Delivery Option
$299-$849
$175
Return Option
Warranty Included
Financing Option
RH Credit Card
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA + Import
USA
Avg. 3-Seat Couch Price
$$$-$$$$
$$$-$$$$
Restoration Hardware and Medley each carve out their unique niches in the couch market. RH impresses with remarkable style choices and top-tier materials, positioning itself in the luxury tier. On the other hand, Medley stands out for its eco-friendly approach, exceptional durability, and a focus on sustainability, offering premium products. While RH brings elegance, Medley's emphasis on sustainability and craftsmanship adds a different kind of value, catering to buyers keen on earth-conscious choices in the luxury category.
BRAND #1: Restoration Hardware (RH)
Restoration Hardware, now known as RH, is the epitome of luxury in the home furnishings world. They have established themselves as the go-to brand for affluent customers and a source of inspiration for those aspiring to upscale living.
Restoration Hardware (RH) | Brand Summary
Restoration Hardware is the quintessential luxury brand. Yet their website shopping experience, their customization options, and their customer focus are all decidedly lackluster. Restoration Hardware sofas, however, are often highlighted for their modern styling and ability to serve as focal points in living spaces. That being said, RH does have decent lead times and their materials are extremely high quality.
But the real question is whether or not RH’s couches are worth the price of admission. If you want the clout of owning an RH couch then the answer is “yes.” If you’re looking for a high quality couch at a reasonable price, then there are plenty of other worthwhile options.
Lifetime "guarantee" on frame, springs, and cushions
Free swatches with no limit
In-stock couches ship quickly
White-glove delivery included
Cons
Expensive
Strict return policy (no returns on custom orders)
50% non-refundable deposit on custom orders
Lack of transparency regarding some manufacturing origins
Some couches lack channeled down cushions
Restoration Hardware (RH) is synonymous with luxury, offering sofas with exceptional, trend-setting style and top-notch materials. With a wide selection of fabrics and leathers, and a lifetime "guarantee" on frames, springs, and cushions, their couches promise both elegance and longevity. White-glove delivery ensures your RH sofa arrives in pristine condition and is set up hassle-free in your home.
Luxury, of course, comes at a price. RH sofas are a significant investment, and their return policy is less than ideal, especially for custom orders, which are non-returnable and require a 50% deposit. While in-stock couches can be returned, the details of this process are not readily available. Additionally, some customers may find the lack of channeled down cushions in certain models a drawback.
Overall, RH offers an aspirational brand experience and high-quality products, but potential buyers should be aware of the cost and limitations involved.
Medley was founded in 2017 by two brothers, Travis and Ryan Nagle. But their story actually begins in 2005 when they were selling sofas out of their living room. They are one of the only couch companies offering ultra-green material options.
Medley | Brand Summary
Medley is a rare company that actually delivers on its promises of top-of-the-line craftsmanship, all-natural material options, and sustainability. They offer an excellent, hand-crafted product, but their prices can be a bit too high for the average consumer and their lead times can be excessive. Medley was founded with a mission to create eco friendly furniture that not only lasts but also minimizes harmful chemicals and toxins, catering to consumers who prioritize environmental mindfulness in their purchasing decisions.
But if you want a made in the USA couch with wonderfully-natural materials, lifetime warranties, and a competitive price point, then Medley should be the first place you look. And chances are it will be the only place you have to look.
Extremely high quality materials and craftsmanship
Lifetime warranty on sofa frames and 5+ year warranty on materials
Generous 30 day return policy
Cons
Limited sofa style options
Fabric selection can significantly raise sofa price
Latex + Wool option can be pricey
Lead times can be extremely long
No brick-and-mortar stores
It can be hard to find any flaws in Medley’s business. But while their standard couches usually have lead times of 8-10 weeks (not counting delivery), their wonderful Latex + Wool options often take 14+ weeks to build. That’s a long time to wait, especially when there are no brick-and-mortar stores where you can test out their couches. Their base prices are great considering the high-quality materials and craftsmanship, but choosing a higher-tier fabric and their natural Latex + Wool materials will significantly raise the sofa price. But they’ll still be cheaper than Maiden Home’s offerings. Medley’s styles are nice, but they might be a little bland, depending on your tastes.
However, the pros vastly outweigh the cons. Their plant-based Latex + Wool material options are incredible and put Medley in a class of its own. Their wood is sourced from sustainable forests, their fabrics are eco-friendly, and every aspect of their construction process considers the sustainability impact. They also use a high-quality spring system similar to 8-way hand-tied suspensions. This is top-tier craftsmanship. Their frames also come with a lifetime warranty, the cushion filling has a 10-year warranty, and the upholstery workmanship has a 5-year warranty. Add in their 30-day return policy and there’s a whole lot to like about Medley.
In the battle for the best couch brand, Medley emerges as the definitive winner, offering a compelling combination of durability, sustainability, and style. With its eco-friendly approach, stellar craftsmanship, and focus on long-lasting quality, Medley provides a distinct appeal that surpasses Restoration Hardware. When it comes to making an informed choice for your next couch investment, Medley takes the lead and secures the crown.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
