Which brand dominates the outdoor seating game—Neighbor with its sustainable approach or EQ3 with its Canadian flair?
Alex Back | Couch.com CEO & Founder
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Ready to dive into the world of premium lounging with Neighbor and EQ3? These brands offer top-tier comfort, but which one truly deserves the crown for your living space?
Side By Side
Features
Neighbor
EQ3
Made to Order Lead Times
2-12 weeks
5-7 weeks
Free Shipping Option
White Glove Delivery Option
$0-$195+
$199
Return Option
Warranty Included
Financing Option
Affirm
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Vietnam
Canada
Avg. 3-Seat Couch Price
$$$$
$$$-$$$$
Delivering distinctive styles and solid durability, both Neighbor and EQ3 cater to various preferences. Neighbor epitomizes luxury with its innovative designs and sustainable practices, offering long-lasting, eco-friendly options. Meanwhile, EQ3 focuses on customer comfort and customization, making it a popular choice for those seeking a personalized touch in the mid-range segment. When it comes to sustainability, Neighbor's commitment to premium, eco-conscious materials stands out, appealing to buyers looking for environmentally friendly choices. However, EQ3's customer-centric approach and top-grade materials provide value and style, making it a compelling option for those prioritizing customization and comfort.
BRAND #1: Neighbor
Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.
Neighbor | Brand Summary
In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.
As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?
45-day return policy with free returns on damaged items
Free fabric swatches available
Complimentary standard home delivery in the contiguous U.S.
Cons
Expensive price point
Potential 15% restocking fee for returns
Limited customization options
White glove delivery is an extra fee
Geographic limitations for white-glove delivery
Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.
The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.
Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.
Founded in 2001 in Winnipeg, EQ3 is a Canadian furniture company that prides itself on its commitment to design, craftsmanship, and sustainability. Their sofas are made in Canada with a focus on quality materials and construction, ensuring longevity and comfort. With a wide range of customization options and a dedication to environmental responsibility, EQ3 appeals to those who value both style and substance in their furniture choices.
EQ3 | Brand Summary
I'm always on the lookout for brands that aren't afraid to push the envelope when it comes to design and comfort. EQ3 consistently impresses me with their innovative approach, utilizing premium materials and thoughtful design elements to create sofas that are as unique as they are comfortable. From their sleek modern lines to their plush, inviting cushions, EQ3 sofas are a testament to their commitment to craftsmanship and quality.
But what truly sets EQ3 apart is their dedication to creating a sofa that's not just a piece of furniture, but an extension of your personal style. Their extensive customization options allow you to tailor every detail, from the fabric and color to the leg style and configuration, ensuring your EQ3 sofa is a one-of-a-kind masterpiece that perfectly reflects your individual taste.
Innovative designs with focus on comfort and larger scale
High-quality materials like kiln-dried hardwood and top-grain leather
25-year warranty on custom upholstery frames and springs
30-day return window for stocked items
Free swatches available
Made in Canada
Cons
Longer lead times for made-to-order sofas
20% restocking fee for returns or cancellations after 72 hours
Limited transparency regarding specific construction details
Curbside delivery is standard (white-glove available for a fee)
No expedited shipping options
EQ3, a Canadian brand with a passion for innovative designs, offers sofas that strike a harmonious balance between comfort, style, and functionality. Their use of premium materials like top-grain leather and kiln-dried hardwood, along with their generous 25-year warranty, demonstrates their unwavering commitment to quality and customer satisfaction. And for those who crave a personal touch, their vast selection of fabrics and customization options will make your sofa truly one-of-a-kind.
If you're the impatient type, EQ3's lead times for made-to-order sofas might feel a bit like waiting for a pot of poutine to simmer. But hey, good things take time, right? And while their free curbside delivery is a nice perk, some might prefer the convenience of white-glove service (at an additional cost, of course). And for the detail-oriented folks out there, a bit more transparency about construction methods would be appreciated.
So, if you're in search of a well-made, stylish sofa that's built to withstand the test of time (and maybe a few spilled maple syrups), EQ3 is definitely worth checking out. Just be prepared for a potential wait and decide if the customization options and Canadian craftsmanship are worth the investment.
In this clash of comfort kings, EQ3 emerges victorious, thanks to its stellar emphasis on customization, top-quality materials, and exceptional customer focus. For those who value personal style and lasting comfort, EQ3 stands as the prime choice among the two brands.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
