Neighbor or Castlery: Which brand offers the coziest couches and the trendiest designs?
Alex Back | Couch.com CEO & Founder
Are you torn between Neighbor and Castlery for your next couch purchase? Get ready to uncover which brand offers the comfiest seat and the most bang for your buck!
Side By Side
Features
Neighbor
Castlery
Made to Order Lead Times
2-12 weeks
N/A
Free Shipping Option
White Glove Delivery Option
$0-$195+
$100-$150
Return Option
Warranty Included
Financing Option
Affirm
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Vietnam
Asia
Avg. 3-Seat Couch Price
$$$$
$$
So, when deciding between Neighbor and Castlery, it's crucial to consider your priorities. Neighbor boasts innovative designs and sustainable materials, which might be worth the higher price and potential fees, while Castlery offers stylish options at a lower price, though with a more limited selection. Neighbor's customization and sustainability make it the go-to for eco-conscious buyers looking for unique designs, whereas Castlery appeals to budget-minded shoppers seeking fast shipping and affordable prices. Your decision ultimately boils down to whether you prioritize design flexibility and sustainability (Neighbor) or quick delivery and cost-effectiveness (Castlery).
BRAND #1: Neighbor
Neighbor, founded with a vision to revolutionize outdoor living, is a brand that stands out for its commitment to sustainability, quality, and community. Their focus on durable, eco-friendly materials and thoughtful design is evident in their range of outdoor sofas. With a unique Neighborhood Showroom program and dedication to customer satisfaction, Neighbor is more than just a furniture brand; it's a lifestyle choice for those who value the outdoors and seek to create inviting spaces that foster connection and relaxation.
Neighbor | Brand Summary
In reviewing Neighbor's outdoor furniture, one can't help but be struck by their innovative approach to design and community engagement. Their products, especially the modular options, are a testament to their commitment to versatility and quality. The choice of materials, such as FSC-certified teak and Sunbrella fabric, speaks volumes about their dedication to sustainability and longevity.
As a self proclaimed connoisseur of great furniture, I'm particularly drawn to their narrative of enriching lives through design and their transparent customer service ethos. Neighbor doesn't just sell furniture; they offer a vision of outdoor living that's both aspirational and attainable, underpinned by a strong sense of integrity and joy. I’m a believer in their mantra to turn the outdoors into your living room. Sounds pretty great, doesn't it?
45-day return policy with free returns on damaged items
Free fabric swatches available
Complimentary standard home delivery in the contiguous U.S.
Cons
Expensive price point
Potential 15% restocking fee for returns
Limited customization options
White glove delivery is an extra fee
Geographic limitations for white-glove delivery
Neighbor's dedication to quality and sustainable practices shines through in their outdoor sofas, which are built to last using premium materials like FSC-certified teak and Sunbrella fabric. Their generous warranty and 45-day return window offer peace of mind, while free standard shipping sweetens the deal.
The investment in a Neighbor sofa comes at a premium price, and the potential for restocking fees on returns might give some budget-conscious shoppers pause. Customization options are limited beyond fabric and configuration choices, and white-glove delivery comes at an added cost.
Overall, Neighbor is a top choice for those who prioritize sustainable, high-quality outdoor furniture and are willing to invest in long-lasting pieces that elevate their outdoor living spaces.
Castlery was founded in 2013 with the goal of making designer furniture accessible to everyone. Their imported, direct to consumer model has allowed them to achieve that goal, as evidenced by their stylish selection of sofas at affordable prices.
Castlery | Brand Summary
Castlery does an amazing job of presenting and displaying their couches. Browsing their website is a joy, and their products are good quality at this price point. They have fast lead times and their customer focus is great for the lower price tier that they occupy.
If you feel priced out by places like Joybird or West Elm or CB2, then Castlery’s stylish, budget-friendly selection will be a pleasant surprise.
Castlery offers a breath of fresh air for those seeking a stylish sofa without the hefty price tag. Their online shopping experience is top-notch, featuring a user-friendly website, glamorous photos that make their couches even more tempting, and impressively fast shipping times. Plus, their 3-year warranty offers a sense of security for your investment.
However, don't let the low prices fool you entirely. As Castlery furniture reviews reveal, fabric selection might leave you wanting more variety, and their 20% restocking fee could be a deterrent if you're unsure about your purchase. Additionally, while most of their sofas require minimal assembly (just attaching the legs), it's worth noting that they don't offer white-glove delivery service.
So, if you're a savvy shopper with a penchant for modern design and a willingness to tackle minor assembly, Castlery could be your ideal match. Their combination of style, affordability, and convenience makes them a compelling option for those looking to elevate their living space without breaking the bank. Just be sure to carefully consider your fabric options and be prepared to commit to your purchase, as returns can get a bit pricey.
In the end, after carefully weighing the pros and cons of Neighbor and Castlery, Neighbor emerges as the superior choice. With its innovative designs, commitment to sustainability, customizable options, and high-quality materials, Neighbor provides a premium couch experience that justifies its price point. While Castlery offers budget-friendly alternatives, Neighbor's focus on design, durability, and customer satisfaction makes it the ideal pick for those looking to invest in lasting comfort and style.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
