Couch Comparisons

Medley vs Design Within Reach: Who Has Better Couches?

In the clash of the comfy titans, who emerges victorious - Medley or Design Within Reach? Unravel the ultimate showdown of style and substance in the sofa world!
Alex Back | Couch.com CEO & Founder
Medley vs Design Within Reach

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    In the quest for the perfect couch, two industry giants, Medley and Design Within Reach, face off in an epic battle. Tension is high as we compare these sofa superstars' quality, design, and customer focus. Who will steal the spotlight in this clash of comfort icons?

    Side By Side

    Features
    Medley
    Design Within Reach
    Made to Order Lead Times 8+ weeks 8-12 weeks
    Free Shipping Option
    White Glove Delivery Option $175 $399-$599
    Return Option
    Warranty Included
    Financing Option Affirm Affirm
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA USA + Import
    Avg. 3-Seat Couch Price $$$-$$$$ $$$$

    In the style department, Design Within Reach offers a unique and curated selection of high-end designer pieces, perfect for those seeking standout aesthetics. Medley, however, excels in sustainability and durability, with eco-friendly options and lifetime warranties. When it comes to value, Design Within Reach's exceptional customer service and high-end materials may appeal to those looking for a premium sofa experience.


    BRAND #1: Medley

    The image displays the word "medley" in lowercase letters, written in a simple, thin serif font on a plain white background.

    Medley was founded in 2017 by two brothers, Travis and Ryan Nagle. But their story actually begins in 2005 when they were selling sofas out of their living room. They are one of the only couch companies offering ultra-green material options.

    Medley | Brand Summary

    Medley is a rare company that actually delivers on its promises of top-of-the-line craftsmanship, all-natural material options, and sustainability. They offer an excellent, hand-crafted product, but their prices can be a bit too high for the average consumer and their lead times can be excessive. Medley was founded with a mission to create eco friendly furniture that not only lasts but also minimizes harmful chemicals and toxins, catering to consumers who prioritize environmental mindfulness in their purchasing decisions.

    But if you want a made in the USA couch with wonderfully-natural materials, lifetime warranties, and a competitive price point, then Medley should be the first place you look. And chances are it will be the only place you have to look.

    Medley | PotatoMeter Rating:

    Online Shopping Experience Score 90%
    Durability and Quality Score 97%
    Shipping and Lead Time Score 84%
    Vibe Check Score 97%
    Customer Focus Score 95%
    Overall PotatoMeter Rating 93%
    Read Our Medley Brand Review

    Medley | Pros & Cons

    Pros

    • Latex + Wool eco-friendly options
    • All couches made in the USA
    • Extremely high quality materials and craftsmanship
    • Lifetime warranty on sofa frames and 5+ year warranty on materials
    • Generous 30 day return policy

    Cons

    • Limited sofa style options
    • Fabric selection can significantly raise sofa price
    • Latex + Wool option can be pricey
    • Lead times can be extremely long
    • No brick-and-mortar stores

    It can be hard to find any flaws in Medley’s business. But while their standard couches usually have lead times of 8-10 weeks (not counting delivery), their wonderful Latex + Wool options often take 14+ weeks to build. That’s a long time to wait, especially when there are no brick-and-mortar stores where you can test out their couches. Their base prices are great considering the high-quality materials and craftsmanship, but choosing a higher-tier fabric and their natural Latex + Wool materials will significantly raise the sofa price. But they’ll still be cheaper than Maiden Home’s offerings. Medley’s styles are nice, but they might be a little bland, depending on your tastes.

    However, the pros vastly outweigh the cons. Their plant-based Latex + Wool material options are incredible and put Medley in a class of its own. Their wood is sourced from sustainable forests, their fabrics are eco-friendly, and every aspect of their construction process considers the sustainability impact. They also use a high-quality spring system similar to 8-way hand-tied suspensions. This is top-tier craftsmanship. Their frames also come with a lifetime warranty, the cushion filling has a 10-year warranty, and the upholstery workmanship has a 5-year warranty. Add in their 30-day return policy and there’s a whole lot to like about Medley.

    Shop Medley Now

    BRAND #2: Design Within Reach

    The image features a red rectangular logo with the text "DESIGN WITHIN REACH" in uppercase white letters. A thin white rectangular border encloses the text.

    Founded in 1998, Design Within Reach has long been a trailblazer in making iconic modern designs accessible to the masses. With a focus on partnering with renowned designers and showcasing timeless pieces, they have become a go-to destination for those seeking furniture that is both functional and visually stunning. DWR's commitment to quality craftsmanship is evident in their sofas, often featuring premium materials and meticulous attention to detail. While their price point might be a barrier for some, their dedication to design excellence and exceptional customer service continues to attract a loyal following of design enthusiasts.

    Design Within Reach | Brand Summary

    Design Within Reach markets itself as the source for accessible, authentic design pieces. Those are some big promises! As a furniture nerd, I had to try them out for myself. Overall, the hype is mostly justified – there's a reason DWR has staying power in this industry. Their focus on quality stands out, but their offerings aren't for everyone's budget (or style). Let's dig into why (or why not) these couches might be your thing.

    Design Within Reach | PotatoMeter Rating

    Online Shopping Experience Score 92%
    Durability and Quality Score 93%
    Shipping and Lead Time Score 90%
    Vibe Check Score 91%
    Customer Focus Score 93%
    Overall PotatoMeter Rating 92%
    Read Our Design Within Reach Brand Review

    Design Within Reach | Pros & Cons

    Pros

    • Curated selection of high-end designer pieces
    • High-quality materials like Italian leather and performance fabrics
    • Variety of customization options including modular sectionals
    • White-glove delivery for a seamless experience
    • In-home design services offered
    • Partnership with Affirm for financing

    Cons

    • Expensive price point
    • Limited 30-day return window
    • High return shipping fees and potential restocking fee
    • Limited information on frame construction and cushion details
    • Varying manufacturing origins with potential for inconsistent quality control

    Design Within Reach (DWR) is a sanctuary for design aficionados, offering a meticulously curated collection of high-end designer sofas that could make even the most discerning critic swoon.

    Their commitment to quality is undeniable, with premium materials like buttery-soft Italian leather and durable performance fabrics, coupled with a seamless white-glove delivery experience.

    However, DWR's allure comes with a price tag that might give some pause. Their sofas are an investment, averaging between $4,000-$8,000, and the 30-day return window could feel a bit tight for such a significant purchase. The potential for hefty return shipping fees and restocking charges further amplifies the financial commitment. And while they boast about their quality craftsmanship, specifics about frame construction and cushion details are surprisingly elusive.

    Ultimately, DWR is a haven for those who prioritize design and impeccable service and are willing to pay for it. If you're seeking a statement piece that embodies timeless elegance, DWR could be your holy grail. But for budget-minded shoppers or those who crave transparency in every detail, it might be wise to explore other avenues before diving into the world of DWR.

    Shop Design Within Reach Now

    And the winner is...

    In this showdown, Medley takes the crown with its unmatched focus on sustainability, durable construction, and exceptional warranties. The eco-friendly options and top-tier craftsmanship make Medley a clear winner for those valuing longevity and environmental mindfulness in their furniture choices. With its outstanding quality and customer-centric approach, Medley stands out as the ultimate choice for the conscious consumer.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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