Lulu and Georgia vs Crate and Barrel: Who Has Better Couches?
Ever wondered about the ultimate sofa companions: Lulu and Georgia versus Crate and Barrel? Which brand offers the perfect blend of chic design and comfort? Let's find out together.
Alex Back | Couch.com CEO & Founder
We independently select everything we recommend. When you buy through our links, we may earn a commission.
Step into the chic universe of designer sofas as we pit Lulu and Georgia against Crate and Barrel. Curious to uncover which brand crafts the perfect blend of style and comfort in their couches? Get comfy as we delve into this plush comparison.
Side By Side
Features
Lulu and Georgia
Crate and Barrel
Made to Order Lead Times
6-10 weeks
4-10 weeks
Free Shipping Option
White Glove Delivery Option
$369
$279-$399
Return Option
Warranty Included
Financing Option
Affirm
Crate and Barrel Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA + Import
USA + Import
Avg. 3-Seat Couch Price
$$$-$$$$
$$$
In the realm of style and durability, Lulu and Georgia offers designer sofa styles while Crate and Barrel showcases a modern, tasteful aesthetic. When considering sustainability, Lulu and Georgia places an emphasis on sustainability, a plus point compared to Crate and Barrel. In terms of overall value, while Lulu and Georgia's prices are on the higher end, Crate and Barrel provides complimentary fabric swatches for enhanced customer experience. Both brands offer appealing features, leaving the choice down to individual preferences.
BRAND #1: Lulu and Georgia
Lulu and Georgia is an online-only retailer that launched in 2012. The founder, Sara Sugarman Brenner, named the company after her grandfather, Lou, and her father, George.
Lulu and Georgia | Brand Summary
Lulu and Georgia has a wonderful presentation for its couch products, you can tell by reading Lulu and Georgia reviews. Lulu and Georgia often have sales, particularly around holiday weekends and special occasions, which can include significant discounts. Everything about their website makes me want to shop with them. But when the average price point for a standard 3-seater exceeds $3,000 I’m forced to be more critical about the quality, customer focus, and the overall brand presentation. In this case, Lulu and Georgia furniture falls short in some of the most important aspects.
Lulu and Georgia furniture partners with designers to offer exclusive sofa styles, which are absolutely gorgeous. However, they also supply couches from third-party manufacturers. This results in some couches being made in the USA while others are imported from overseas. However, the quality of construction is good regardless of their origins. On top of that, we love the fact that they’re a female-founded company. Lulu and Georgia also puts an emphasis on sustainability, especially as part of their future plans. It's always a plus!
We do wish that Lulu and Georgia’s customer focus were stronger. You can’t return their made-to-order couches, but they do have a 60-day return window for their In-Stock or Ready-to-Ship couches (if you can stomach the 25% fee). But their lack of couch warranties is a real killer. On top of that, their limited fabric options and limited customizations are also disappointing. These shortcomings could be overlooked, but Lulu and Georgia’s prices are also quite high compared to competitors. When standard, 3-seater sofas are $3,000 to $4,000 you’d hope for more peace of mind with your purchase.
Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.
Crate and Barrel | Brand Summary
Crate & Barrel is a brand name that everyone knows. Crate and Barrel collaborates with artists and designers worldwide to curate globally inspired designs. Everyone has a sense that they’re a high-end, somewhat luxury brand with a price point that’s not outside the realm of attainability. They have a modern, tasteful-yet-inoffensive style that works well in most modern homes.
Crate and Barrel outlet stores are elegant and chic, but does that same style translate to their online shopping experience? Lackluster customer focus and dodgy transparency detract from an otherwise beautiful selection of couches.
Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.
The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.
While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.
The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.
Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.
In the battle of Lulu and Georgia versus Crate and Barrel, Crate and Barrel emerges as the ultimate winner. Boasting a modern, tasteful aesthetic, a wide fabric selection, and white-glove delivery service, Crate and Barrel provides an unparalleled blend of style, quality, and convenience that sets it apart.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
