Couch Comparisons

Lovesac vs Restoration Hardware (RH): Who Has Better Couches?

Are Lovesac or Restoration Hardware (RH) couches more customizable and family-friendly? Find out how these high-end brands stack up in our detailed comparison.
Lovesac vs Restoration Hardware (RH)
Get ready for the ultimate face-off between Lovesac and Restoration Hardware (RH)! Discover who reigns supreme in the world of couches as we compare their features, customer experiences, and overall vibes.

Side By Side

Features
Lovesac
Restoration Hardware (RH)
Made to Order Lead Times 8-10 Weeks 8-10 weeks
Free Shipping Option
White Glove Delivery Option $299-$849
Return Option
Warranty Included
Financing Option Affirm RH Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin Import USA + Import
Avg. 3-Seat Couch Price $$$-$$$$ $$$-$$$$

Lovesac and Restoration Hardware (RH) both offer customizable couch options, but Lovesac tends to be more modern and high-tech with machine-washable fabrics and innovative add-ons. RH, on the other hand, is synonymous with luxury, providing exceptional style and high-quality materials. While Lovesac has a broader fabric selection, RH's lifetime 'guarantee' on frame, springs, and cushions may appeal to those seeking long-lasting durability.


BRAND #1: Lovesac

LOVESAC" logo in bold, teal letters on a white background. The letter "E" is distinctively designed with a hollow center.

Lovesac began all the way back in 1995 when the founder, Shawn Nelson, handmade a beanbag chair. The beanbag chair exploded in popularity. After being named the fastest growing furniture company (twice), Lovesac pivoted to focusing on the Sactional, the gold standard of modern modular sofas.

Lovesac | Brand Summary

Lovesac has a very specific focus on their Sactional line of couches. Their Sactionals are marketed as an adaptable couch, endlessly configurable, customizable, and have a straightforward modern style. Machine washable fabrics, family-friendly features, and modern flourishes like wireless charging accessories round out their Sactional offering.

But Sactionals aren’t cheap. A medium-size Sactional will run you thousands of dollars, which is a major factor in the Lovesac review score. Add in overseas manufacturing and a strenuous, at-home Lovesac assembly process and you might find that owning a Sactional isn’t as much fun as the snazzy videos and photos on the website made it seem.

Lovesac | PotatoMeter Rating:

Online Shopping Experience Score 93%
Durability and Quality Score 88%
Shipping and Lead Time Score 88%
Vibe Check Score 88%
Customer Focus Score 92%
Overall PotatoMeter Rating 90%
Read Our Lovesac Brand Review

Lovesac | Pros & Cons

Pros

  • Incredible modular options
  • Free shipping via FedEx
  • Large and unique fabric catalog
  • Good return policy (quick ship only)
  • Modern high-tech add-ons
  • Machine washable fabrics
  • Has many in-person showrooms

Cons

  • "Custom" fabric covers are not returnable
  • Fabric selection can significantly raise Lovesac couch price
  • Expensive price point
  • Lovesac assembly can be challenging

Lovesac’s Sactionals are modern, functional, expandable, and great for families. So what are the downsides?

As stated earlier, in a Lovesac fabric comparison, Lovesac offers 100+ fabric cover styles for their couches, but only the 30 quick ship options qualify for the Lovesac 60 day return policy. When the Lovesac fabric covers are half the total cost of the Sactional, this can be an expensive discovery.

Speaking of price, Sactionals are not exactly cheap. An average configuration can run you $5,000+. Choosing a bigger configuration can result in an even bigger bill.

Yes, delivery is free, but there’s no white glove Lovesac assembly option. And Lovesac assembly can be far more challenging and exhausting than advertised. Make sure you stretch first!

But don’t worry, Lovesac also has plenty of wins in the pro column. Sactionals are tremendous couches for families and pets. Almost all fabric covers are machine washable. Some are even reversible! They also offer unique fabrics with patterns and colors you won’t find anywhere else.

Sactionals are amazingly customizable, too. You can choose arm styles, back styles, and down cushion fill. You can even add surround sound systems and phone chargers right inside the couch. There are also multiple ways to configure your setup so you can find fun ways to shake things up.

Plus, you can visit one of their many showrooms to test out the Sactional in person.

Shop Lovesac Now

BRAND #2: Restoration Hardware (RH)

The image features a logo with the letters "RH" in large, bold, black font. Below the letters, the words "Restoration Hardware" are written in a smaller, elegant black font, aligned centrally. The background is plain white.

Restoration Hardware, now known as RH, is the epitome of luxury in the home furnishings world. They have established themselves as the go-to brand for affluent customers and a source of inspiration for those aspiring to upscale living.

Restoration Hardware (RH) | Brand Summary

Restoration Hardware is the quintessential luxury brand. Yet their website shopping experience, their customization options, and their customer focus are all decidedly lackluster. Restoration Hardware sofas, however, are often highlighted for their modern styling and ability to serve as focal points in living spaces. That being said, RH does have decent lead times and their materials are extremely high quality.

But the real question is whether or not RH’s couches are worth the price of admission. If you want the clout of owning an RH couch then the answer is “yes.” If you’re looking for a high quality couch at a reasonable price, then there are plenty of other worthwhile options.

Restoration Hardware (RH) | PotatoMeter Rating

Online Shopping Experience Score 79%
Durability and Quality Score 93%
Shipping and Lead Time Score 91%
Vibe Check Score 88%
Customer Focus Score 81%
Overall PotatoMeter Rating 86%
Read Our Restoration Hardware (RH) Brand Review

Restoration Hardware (RH) | Pros & Cons

Pros

  • Exceptional, trend-setting style
  • High-quality materials
  • Lifetime "guarantee" on frame, springs, and cushions
  • Free swatches with no limit
  • In-stock couches ship quickly
  • White-glove delivery included

Cons

  • Expensive
  • Strict return policy (no returns on custom orders)
  • 50% non-refundable deposit on custom orders
  • Lack of transparency regarding some manufacturing origins
  • Some couches lack channeled down cushions

Restoration Hardware (RH) is synonymous with luxury, offering sofas with exceptional, trend-setting style and top-notch materials. With a wide selection of fabrics and leathers, and a lifetime "guarantee" on frames, springs, and cushions, their couches promise both elegance and longevity. White-glove delivery ensures your RH sofa arrives in pristine condition and is set up hassle-free in your home.

Luxury, of course, comes at a price. RH sofas are a significant investment, and their return policy is less than ideal, especially for custom orders, which are non-returnable and require a 50% deposit. While in-stock couches can be returned, the details of this process are not readily available. Additionally, some customers may find the lack of channeled down cushions in certain models a drawback.

Overall, RH offers an aspirational brand experience and high-quality products, but potential buyers should be aware of the cost and limitations involved.

Shop Restoration Hardware (RH) Now

And the winner is...

In the showdown between Lovesac and Restoration Hardware (RH), the clear winner emerges as Restoration Hardware (RH). With its exceptional style, top-notch materials, and lifetime 'guarantee', RH sets the standard for luxury couches. While Lovesac excels in modern tech features and customization, RH's enduring elegance and quality craftsmanship make it the top choice for those seeking sophistication and longevity. When it comes to investing in a high-end couch, Restoration Hardware (RH) steals the spotlight.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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