Couch Comparisons

Living Spaces vs Restoration Hardware (RH): Who Has Better Couches?

September 23, 2024

Which brand brings the best lounging experience: Living Spaces or Restoration Hardware (RH)? Let's uncover the coziest pick!

Alex Back | Couch.com CEO & Founder

Living Spaces vs Restoration Hardware (RH)

Settle in for a sofa saga like no other! Today, we're pitting Living Spaces against Restoration Hardware (RH) in a fierce competition of plush cushions, elegant designs, and customer perks.

Side By Side

Features	Living Spaces	Restoration Hardware (RH)
Made to Order Lead Times	4-5 weeks	8-10 weeks
Free Shipping Option
White Glove Delivery Option	$99+	$299-$849
Return Option
Warranty Included
Financing Option	Synchrony / Concora Credit	RH Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin	USA	USA + Import
Avg. 3-Seat Couch Price	$-$$	$$$-$$$$

In the world of sofas, Living Spaces serves up a mix of traditional, modern, and trendy styles at a mid-range price. Their focus on user-friendly experiences and durable frames makes them a reliable choice. On the other hand, Restoration Hardware (RH) delivers luxury with exceptional style and top-notch materials at a premium cost. RH stands out for its high-quality materials, sturdy frames, and free swatches, making them a go-to for those seeking sophistication and elegance in their furniture.

BRAND #1: Living Spaces

Founded in 2003 with a mission to simplify the furniture-buying experience, Living Spaces has grown into a nationwide retailer with both physical stores and an online presence. They offer a vast selection of sofas, ranging from budget-friendly options to high-end pieces, all focusing on convenience and customer satisfaction. While their sustainability efforts are not extensively detailed, they have recently established a Sustainability Council to guide their practices.

Living Spaces | Brand Summary

Living Spaces remains focused on making the furniture buying experience easier for customers. It offers a wide range of sofas that cater to people on a budget or ready to splurge. The choices are myriad if you’re looking for a Living Spaces couch, but they make things easier for you with a well-built site that can help you filter the best choices. The same is true when you visit their outlets. They have friendly staff who will take the time to walk you through their different products. The brand's emphasis is to help the customers be in control and not get overwhelmed with all the choices. If you are shopping for a Living Spaces sofa online, it’s easy to browse through all the options, compare products, and even customize one.

Living Spaces | PotatoMeter Rating:

Online Shopping Experience Score	96%
Durability and Quality Score	93%
Shipping and Lead Time Score	92%
Vibe Check Score	91%
Customer Focus Score	95%
Overall PotatoMeter Rating	93%

Read Our Living Spaces Brand Review

Living Spaces | Pros & Cons

Pros

Wide range of traditional, modern, and trendy pieces
User-friendly website and in-store experience
Same-day or next-day delivery in some areas
Free delivery
Lifetime warranty on frames
Financing options available

Cons

Limited transparency about sustainability practices
10% restocking fee on returns within 7 days
Custom orders not returnable
Additional fees for delivery beyond doorstep
Specifics of construction materials and methods not detailed

Living Spaces gets it – sometimes you just want to find a stylish, comfy couch without all the fuss. That's where their wide selection of Living Spaces couches and user-friendly website shine, making it easy to find the perfect match for your taste and budget. And hey, who doesn't love free delivery and the option for same-day delivery in certain areas? Plus, their lifetime warranty on frames is a serious vote of confidence.

That being said, while Living Spaces excels in convenience and affordability, their commitment to sustainability could use a boost. Details about their eco-friendly practices are a bit sparse, leaving eco-conscious shoppers wanting more. And let's be real, those extra fees for delivery beyond the doorstep can add up, so factor that into your budget. While their 7-day return window is pretty common in the industry, it's worth noting that custom orders aren't eligible for returns.

So, if you're after a stylish sofa without the headache of endless browsing and complicated shipping logistics, a Living Spaces couch is worth a look. But if sustainability is a top priority or you're prone to second-guessing your purchases, it might be wise to consider other options alongside this one.

Shop Living Spaces Now

BRAND #2: Restoration Hardware (RH)

Restoration Hardware, now known as RH, is the epitome of luxury in the home furnishings world. They have established themselves as the go-to brand for affluent customers and a source of inspiration for those aspiring to upscale living.

Restoration Hardware (RH) | Brand Summary

Restoration Hardware is the quintessential luxury brand. Yet their website shopping experience, their customization options, and their customer focus are all decidedly lackluster. Restoration Hardware sofas, however, are often highlighted for their modern styling and ability to serve as focal points in living spaces. That being said, RH does have decent lead times and their materials are extremely high quality.

But the real question is whether or not RH’s couches are worth the price of admission. If you want the clout of owning an RH couch then the answer is “yes.” If you’re looking for a high quality couch at a reasonable price, then there are plenty of other worthwhile options.

Restoration Hardware (RH) | PotatoMeter Rating

Online Shopping Experience Score	79%
Durability and Quality Score	93%
Shipping and Lead Time Score	91%
Vibe Check Score	88%
Customer Focus Score	81%
Overall PotatoMeter Rating	86%

Read Our Restoration Hardware (RH) Brand Review

Restoration Hardware (RH) | Pros & Cons

Pros

Exceptional, trend-setting style
High-quality materials
Lifetime "guarantee" on frame, springs, and cushions
Free swatches with no limit
In-stock couches ship quickly
White-glove delivery included

Cons

Expensive
Strict return policy (no returns on custom orders)
50% non-refundable deposit on custom orders
Lack of transparency regarding some manufacturing origins
Some couches lack channeled down cushions

Restoration Hardware (RH) is synonymous with luxury, offering sofas with exceptional, trend-setting style and top-notch materials. With a wide selection of fabrics and leathers, and a lifetime "guarantee" on frames, springs, and cushions, their couches promise both elegance and longevity. White-glove delivery ensures your RH sofa arrives in pristine condition and is set up hassle-free in your home.

Luxury, of course, comes at a price. RH sofas are a significant investment, and their return policy is less than ideal, especially for custom orders, which are non-returnable and require a 50% deposit. While in-stock couches can be returned, the details of this process are not readily available. Additionally, some customers may find the lack of channeled down cushions in certain models a drawback.

Overall, RH offers an aspirational brand experience and high-quality products, but potential buyers should be aware of the cost and limitations involved.

Shop Restoration Hardware (RH) Now

And the winner is...

In the showdown between Living Spaces and Restoration Hardware (RH), the clear winner is Restoration Hardware (RH). With its focus on luxury style, top-quality materials, and exceptional service like free swatches and white-glove delivery, RH offers an unparalleled furniture experience that stands out for those looking to add a touch of glamour and refinement to their living spaces.

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Alex Back

Couch.com CEO & Founder

Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.

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