Looking for the comfiest couch contender: Joss & Main or Outer? Who will claim the thrown with their cozy creations? Let's find out!
Alex Back | Couch.com CEO & Founder
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Step into the ring of furniture flair as Joss & Main and Outer go head-to-head in a clash of couch craftsmanship and style supremacy. Buckle up to explore a world of trendy sofas and innovative outdoor furniture that set these brands apart in the interior design arena.
Side By Side
Features
Joss & Main
Outer
Made to Order Lead Times
6-12 weeks
8-10 weeks
Free Shipping Option
White Glove Delivery Option
$275-$475
Return Option
Warranty Included
Financing Option
Multiple
Affirm
Assembly Required
Large Fabric Selection
Varies
Free Swatches Available
Manufacturing Origin
Import
China
Avg. 3-Seat Couch Price
$$-$$$$
$$$$
When it comes to choosing between Joss & Main and Outer for your next couch investment, consider your style, durability, sustainability, and overall value preferences. Joss & Main offers a wide range of trendy and affordable sofas for budget-conscious shoppers seeking quick shipping and financing options. On the other hand, Outer stands out with its stylish, durable outdoor furniture featuring innovative designs and sustainable practices, making it a compelling choice for those looking for long-lasting, eco-friendly options.
BRAND #1: Joss & Main
As part of the Wayfair family, Joss & Main leverages their logistical prowess to offer a wide variety of stylish furniture at accessible prices. Their focus on trendy designs and fast shipping caters to those who crave a fresh look without the wait (or the hefty price tag). With curated collections and frequent sales, Joss & Main makes it easy to discover that perfect piece to elevate your home. Their commitment to responsible wood sourcing and use of CertiPUR-US certified foam also reflects a growing awareness of sustainability.
Joss & Main | Brand Summary
Joss and Main furniture nails that combo of current styles and actually getting it into your home fast. Their collection can be seen as the ultimate style edit, offering a curated selection of home decor items that cater to a variety of tastes. Lots of their pieces offer that two-day shipping, which is amazing if you need a new sofa, like, yesterday. Their price points are pretty reasonable, too.
I wouldn’t call Joss and Main sofas the pinnacle of couch craftsmanship (they’re made by different manufacturers across the industry and vary in quality and price point with a focus on the more low cost promotional category), but that’s not what they’re going for. Joss and Main furniture is perfect for style-conscious folks who want a fresh look without spending a fortune or waiting forever. And they do that very well.
Fast shipping options available (some as fast as 2 days)
Clear shipping and lead time information
Free white glove delivery for many sofas
Variety of financing options
1-year limited warranty (standard)
Cons
Quality varies across manufacturers, not all high-end
Limited customization options beyond fabric and configuration
Return shipping costs not covered
Most sofas require assembly (though white glove service is available)
Warranty terms could be more generous and transparent
Joss & Main is a haven for the style-conscious shopper on a budget, offering a wide range of trendy sofas with surprisingly fast shipping. While they won't break the bank, don't expect the absolute highest quality craftsmanship – their focus is on delivering affordable style.
The free white-glove delivery for many sofas is a major perk, saving you the hassle of assembly. However, the return policy could be more generous, as you'll have to cover the return shipping costs.
Overall, Joss and Main is a solid choice if you're looking for a trendy sofa that won't leave you waiting (or bankrupt!). But if you're a stickler for top-notch quality and prefer more generous return policies, you might want to explore other options.
Outer is a California-based brand that's revolutionizing the outdoor furniture industry with its innovative designs and commitment to sustainability. Founded by former Casper executive Jiake Liu, Outer is known for its unique Neighborhood Showroom program, which allows customers to experience their furniture in real-life settings. Their commitment to using recycled materials and responsible sourcing practices sets them apart from competitors. Outer's sofas are not just furniture; they're a statement of style, sustainability, and community engagement.
Outer | Brand Summary
Exploring the world of Outer's outdoor furniture, I'm struck by the brand's unwavering dedication to creating pieces as durable as they are stylish. Integrating innovative features like the OuterShell cover system exemplifies their commitment to product longevity and user convenience. Amazingly, Outer manages to blend form with function seamlessly, offering a range that appeals to the discerning customer looking for that perfect mix of aesthetic appeal and practicality. Their focus on sustainability further enhances their brand appeal, positioning Outer as a leader in the outdoor furniture market, deeply attuned to the desires and concerns of today's consumers.
Innovative designs with integrated OuterShell cover system
High-quality, durable materials (OuterWeave™, Grade A teak, powder-coated aluminum)
Exceptional 10-year warranty on teak and aluminum frames
365-day return policy
Free shipping for specific items ordered with larger purchases
Commitment to sustainability and eco-friendly practices
Cons
Relatively expensive
20% restocking fee for returns (plus return shipping cost)
Limited customization options beyond fabric and configuration
Some negative customer reviews regarding customer service and delivery
No expedited shipping option
Outer is a brand that excels in creating stylish and durable outdoor furniture, particularly their innovative sofas with the unique OuterShell cover system. However, their premium price point and limited customization options might not suit every budget or taste.
While the generous warranties and lengthy return policy provide peace of mind, the 20% restocking fee for returns could be a deterrent. Additionally, some customers have reported issues with customer service and delivery, which could impact the overall experience.
If you prioritize quality, durability, and sustainable practices, and are willing to invest in premium outdoor furniture, Outer is a compelling option. But if you're looking for a more budget-friendly choice with extensive customization options, you might want to explore other brands.
In the battle of couch contenders, Outer takes the crown with its premium-quality materials, innovative designs, and strong commitment to sustainability. The unique selling points of durable, sustainable outdoor furniture combined with exceptional customer service and a focus on innovative design make Outer a highly appealing choice for those seeking long-term value and style.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
