Couch Comparisons

Crate and Barrel vs Arhaus: Who Has Better Couches?

Which brand, Crate and Barrel or Arhaus, wins the crown for the best couches in town? Join us on a luxurious journey through the realm of sofas to unveil the ultimate winner!
Alex Back | Couch.com CEO & Founder
Crate and Barrel vs Arhaus

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    As we dive into the universe of luxury sofas, the clash between Crate and Barrel and Arhaus promises excitement. Wondering which brand crafts the comfiest, trendiest couches? Let's find out together.

    Side By Side

    Features
    Crate and Barrel
    Arhaus
    Made to Order Lead Times 4-10 weeks 6 weeks
    Free Shipping Option
    White Glove Delivery Option $279-$399 $299-$599
    Return Option
    Warranty Included
    Financing Option Crate and Barrel Credit Card Arhaus Credit Card
    Assembly Required
    Large Fabric Selection
    Free Swatches Available
    Manufacturing Origin USA + Import USA
    Avg. 3-Seat Couch Price $$$ $$$-$$$$

    Pondering between Crate and Barrel and Arhaus for your ideal couch? Crate and Barrel present a blend of modern flair and classic appeal suitable for most modern homes, while Arhaus offers unique designs inspired by global artisans, prioritizing sustainability. In terms of durability, both brands excel, ensuring long-lasting comfort and style. Arhaus, with its commitment to high-quality materials and customer-focused approach, showcases a slightly higher price range, making it a premium choice for those valuing sustainability and unique design elements.


    BRAND #1: Crate and Barrel

    The image shows the Crate & Barrel logo, consisting of the words "Crate&Barrel" in bold, black font on a white background.

    Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.

    Crate and Barrel | Brand Summary

    Crate & Barrel is a brand name that everyone knows. Crate and Barrel collaborates with artists and designers worldwide to curate globally inspired designs. Everyone has a sense that they’re a high-end, somewhat luxury brand with a price point that’s not outside the realm of attainability. They have a modern, tasteful-yet-inoffensive style that works well in most modern homes.

    Crate and Barrel outlet stores are elegant and chic, but does that same style translate to their online shopping experience? Lackluster customer focus and dodgy transparency detract from an otherwise beautiful selection of couches.

    Crate and Barrel | PotatoMeter Rating:

    Online Shopping Experience Score 91%
    Durability and Quality Score 85%
    Shipping and Lead Time Score 86%
    Vibe Check Score 89%
    Customer Focus Score 82%
    Overall PotatoMeter Rating 87%
    Read Our Crate and Barrel Brand Review

    Crate and Barrel | Pros & Cons

    Pros

    • Beautiful, high-end aesthetic
    • Modern, tasteful style
    • Wide variety of fabric options
    • Some couches made in the USA
    • White glove delivery service
    • Offers free fabric swatches for easy selection

    Cons

    • Unclear Crate and Barrel warranty terms
    • Limited returns on custom orders
    • Inconsistent lead times
    • Mixed customer service Crate and Barrel reviews
    • High prices for quality level

    Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.

    The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.

    While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.

    The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.

    Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.

    Shop Crate and Barrel Now

    BRAND #2: Arhaus

    The image features the word "ARHAUS" in capital letters, written in a simple, elegant font. The text appears centered against a white background.

    Founded in 1986, Arhaus has established itself as a premier destination for distinctive, high-quality furniture. With a commitment to sustainability, the brand partners with artisans worldwide, utilizing reclaimed, recycled, and natural materials. Their unique designs, often inspired by global travels and cultural influences, offer a refreshing alternative to mass-produced furniture. Arhaus' dedication to quality craftsmanship and customer satisfaction has earned them a loyal following of discerning homeowners who seek furniture that is both beautiful and built to last.

    Arhaus | Brand Summary

    Arhaus, as a brand, has consistently demonstrated a commitment to quality and customer satisfaction. Arhaus sofas are not just pieces of furniture but a blend of comfort, durability, and style that stands out in the market. The craftsmanship is evident in every stitch, and the attention to detail is commendable. Arhaus has created a positive brand vibe with their responsive customer service and user-friendly website. Arhaus sofas, sectionals, modular, and other sofa types cater to diverse customer needs, making Arhaus furniture a reliable choice for your next sofa purchase.

    Arhaus | PotatoMeter Rating

    Online Shopping Experience Score 92%
    Durability and Quality Score 95%
    Shipping and Lead Time Score 90%
    Vibe Check Score 97%
    Customer Focus Score 93%
    Overall PotatoMeter Rating 93%
    Read Our Arhaus Brand Review

    Arhaus | Pros & Cons

    Pros

    • legant and unique designs
    • High-quality, durable materials
    • Made in the USA with global artisan partnerships
    • White glove delivery
    • Free fabric swatches (up to 5)
    • Commitment to sustainability

    Cons

    • On the pricey end of the spectrum
    • Long lead times for custom orders
    • Warranty details are not easily accessible
    • 10% restocking fee on returns
    • Limited transparency regarding specific construction details

    Arhaus offers a captivating blend of artistry and practicality in their sofa collections, with each piece meticulously crafted using high-quality materials. Their commitment to sustainability and unique designs, often inspired by global artisans, makes them a standout in the furniture market. However, the allure of Arhaus sofas comes at a premium price, reflecting their commitment to quality and craftsmanship.

    While their white glove delivery ensures a seamless experience, the limited 14-day return window and 10% restocking fee might deter some potential buyers. Additionally, the lack of readily available warranty details and limited transparency regarding specific construction techniques might be a concern for those seeking comprehensive information before making a significant investment.

    Despite these considerations, Arhaus remains a top choice for those who prioritize unique designs, quality materials, and sustainable practices. Their sofas, whether a plush sectional or a sleek modern design, are more than just furniture; they are a testament to the brand's dedication to creating pieces that elevate your living space and reflect your values and personal style.

    Shop Arhaus Now

    And the winner is...

    Upon close inspection, Arhaus takes the crown in the Crate and Barrel versus Arhaus battle. With its unique, artisan-inspired designs, high-quality materials, sustainability commitment, and customer-centered focus, Arhaus stands out as the top choice for those seeking a premium sofa experience.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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