Apt2B vs West Elm: Who Has Better Couches?

Apt2B has a bit of a split personality when it comes to their couch offerings. They have high-quality, made-in-the-USA sofas, but they also sell cheaper, lower-quality, imported couches. It can be hard to tell which is which when shopping on their website. Their imported couches do not have a warranty, and their USA-made couches essentially have a 1-year warranty despite language promoting a lifetime warranty. A lack of brick-and-mortar locations makes it difficult to judge Apt2B’s quality and comfort in person.

However, they have an excellent range of USA-made couch sizes and styles available in dozens of fabrics. They sell large 2-piece sectional sofas, sectional sleeper sofas, apartment-size sofas, and big modular couches. If you want mid-century modern couches or modern couches you’ll have plenty to choose from at Apt2B furniture. Apt2B also has some of the fastest lead times for custom-built, USA-made sofas we’ve ever seen. The icing on the cake? Apt2B uses high-quality materials, especially at their competitive, mid-tier price point. Plus, every upholstery fabric option is the same price, so you can customize to your heart’s content.

Is West Elm good quality? The brand has become a go-to brand for stylish sofas at surprisingly affordable prices. But those lower prices come at a cost. There’s no standard warranty on their couches, made-to-order couches can’t be returned, and their 7-day return window may not apply to their In-Stock or Quick Ship couches. That could make them an expensive gamble. Additionally, West Elm has a very low 1.1-star rating on Trustpilot, which could give you pause. But one saving grace is that you can purchase a 3-year Allstate Protection warranty for your sofa. This covers accidents, stains, material damage, and more.

On the positive side, West Elm has a huge number of glamorous couches to choose from. They’re also generally available in a wide range of luxury fabrics. So you can really design a couch that you love. The pricing is wonderfully competitive for their quality and the number of sofa styles available. West Elm also has plenty of brick-and-mortar locations where you can test out their couches in person. And if sustainability is important to you, West Elm has some impressive initiatives on that front. However, they are part of a big corporate umbrella, which might negatively affect some shoppers.