Who really takes the throne in the realm of designer couches - Grandin Road or CB2? Let's unravel the mystery.
Alex Back | Couch.com CEO & Founder
Step into the world of stylish furniture showdown! Grandin Road and CB2 go head-to-head in the quest for the best couch - who will come out on top?
Side By Side
Features
Grandin Road
CB2
Made to Order Lead Times
10-16 weeks
8 weeks
Free Shipping Option
White Glove Delivery Option
$279-$399
Return Option
Warranty Included
Financing Option
Grandin Road Credit Card
CB2 Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
Import
Import
Avg. 3-Seat Couch Price
$$-$$$
$$$
If you're in a rush to receive your couch, CB2's 8-week lead time for made-to-order sofas might seal the deal for you, whereas Grandin Road ranges from 10-16 weeks. For those seeking financing options, Grandin Road's credit card might be more appealing than CB2's offering. CB2's white-glove delivery option provides a hassle-free experience, while Grandin Road requires some assembly. Considering the price point, Grandin Road's average 3-seat couch could be considered a budget-friendly option compared to CB2's pricier range.
BRAND #1: Grandin Road
Founded in 2003, Grandin Road is a furniture retailer that champions style and accessibility. Their focus on making high-end design available to a wider audience is evident in their diverse range of sofas, which combine classic elegance with modern touches. While they may not have the longevity of some other brands, their commitment to quality craftsmanship and customer satisfaction has earned them a loyal following among those seeking stylish and comfortable furniture.
Grandin Road | Brand Summary
Grandin Road gets a solid thumbs-up from me. Their sofas have that high-end feel without the eye-watering price tag. You can tell they put a lot of care into the build quality and the attention to detail shines through. Honestly, if you're looking for a stylish, well-made sofa that will actually last, Grandin Road is a serious contender. Plus, their customer service seems genuinely focused on keeping you happy.
Durable construction with quality materials like kiln-dried hardwood
Variety of fabric and color options
Free fabric swatches
Customer-focused service
Cons
Long lead times for made-to-order sofas
Limited transparency about manufacturing origins
Warranty terms could be more specific and generous
Some returns come with fees
Assembly may be required for some sofas
Grandin Road is a stylish furniture brand that offers high-quality sofas with a touch of luxury, all at a price that won't break the bank. Their attention to detail and focus on customer satisfaction is evident in their well-crafted pieces and responsive service.
While their made-to-order sofas boast a wide array of fabrics and customization options, be prepared for a bit of a wait, as lead times can stretch up to 16 weeks. Although returns are possible, they come with some restrictions, and the return shipping costs can be hefty for larger items like sofas.
However, Grandin Road's strengths outweigh these drawbacks. Their commitment to using quality materials like kiln-dried hardwood and offering a 1-year warranty ensures that your investment will last. And with free swatches available, you can be confident in your fabric choice before making a purchase. So, if you're looking for a stylish and well-made sofa that will elevate your living space without draining your wallet, Grandin Road is a worthy contender.
CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.
CB2 | Brand Summary
CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.
Strict return policy for custom orders (non-returnable)
Expensive delivery charges
Requires 50% non-refundable deposit on custom orders
Limited transparency regarding materials and construction details
CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.
Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.
However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.
Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.
After the showdown between Grandin Road and CB2, the clear winner emerges - Grandin Road! With its blend of style, affordability, and focus on customer satisfaction, Grandin Road takes the throne as the go-to destination for top-notch couches.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
