Couch Comparisons

CB2 vs Joybird: Who Has Better Couches?

Curious to know if CB2 or Joybird has the ideal couch for your space?
CB2 vs Joybird
Looking for the perfect couch but can't decide between CB2 and Joybird? Let's unravel the mystery and find the ultimate winner!

Side By Side

Features
CB2
Joybird
Made to Order Lead Times 8 weeks 4-8 Weeks
Free Shipping Option
White Glove Delivery Option $279-$399 $129-$299
Return Option
Warranty Included
Financing Option CB2 Credit Card Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin Import Mexico
Avg. 3-Seat Couch Price $$$ $$$

So, when it comes down to choosing between CB2 and Joybird for your new couch, here are some key points to consider. CB2 offers glamorous and stylish options with a large fabric selection and white-glove delivery. However, the lack of a warranty and strict return policy for custom orders might make you think twice. In comparison, Joybird stands out with fast lead times, a lifetime warranty on sofa frames, and brick-and-mortar locations for in-person testing, but you might face extra costs for returns and select fabrics. Ultimately, the decision boils down to your priorities: CB2 for luxury and style, or Joybird for quality and convenience.


BRAND #1: CB2

The image features the logo for CB2, with large, bold black letters "CB2" centered inside a rectangular red border on a white background.

CB2, the younger sibling of Crate & Barrel, is a modern furniture brand that pushes the boundaries of design with its innovative and eye-catching pieces. They collaborate with top designers to create a unique aesthetic that blends contemporary style with a touch of eclecticism. CB2 is known for its emphasis on high-quality materials and craftsmanship, although their pricing tends to be on the higher end. While they have set ambitious sustainability goals, the lack of a warranty and strict return policy may be areas for improvement.

CB2 | Brand Summary

CB2 offers glamorous, stunning couch options, but their nonexistent warranty, concerning return policies, and expensive delivery charges are issues that are impossible to ignore. I love so much about the presentation, the brand, and the selection, but there’s room for serious improvement in the customer focus department.

CB2 | PotatoMeter Rating:

Online Shopping Experience Score 94%
Durability and Quality Score 83%
Shipping and Lead Time Score 91%
Vibe Check Score 84%
Customer Focus Score 80%
Overall PotatoMeter Rating 86%
Read Our CB2 Brand Review

CB2 | Pros & Cons

Pros

  • Glamorous and stylish couch options
  • In-stock fabrics ship quickly
  • Large selection of high-quality fabrics
  • White-glove delivery options
  • Free fabric swatches
  • Sectional builder tool for custom designs

Cons

  • No warranty on couches
  • Strict return policy for custom orders (non-returnable)
  • Expensive delivery charges
  • Requires 50% non-refundable deposit on custom orders
  • Limited transparency regarding materials and construction details

CB2 certainly knows how to make a statement with their glamorous and stylish sofas, featuring an impressive selection of high-quality fabrics and a handy online sectional builder for those who crave a truly custom piece.

Their white-glove delivery option adds a touch of luxury to the experience, while the availability of free swatches helps you confidently choose the perfect fabric.

However, CB2's allure might lose some of its luster when you delve deeper into their policies. The lack of a warranty on their couches is a notable concern, especially considering their price point. Additionally, their return policy is quite strict, especially for custom orders, which are non-returnable and require a hefty deposit.

Ultimately, CB2 could be a dream come true for design enthusiasts seeking a statement piece, as long as you're confident in your choices and willing to forgo the safety net of a warranty.

Shop CB2 Now

BRAND #2: Joybird

A teal-colored bird logo with the word "JOYBIRD" in uppercase letters to the right of the bird. The bird is standing on two legs with a raised tail. The design appears on a white background.

Joybird was launched in 2013 and instantly charmed the world with their Instagram-worthy couches. They've since cemented themselves as one of the top online furniture brands. They are currently owned by La-Z-Boy.

Joybird | Brand Summary

Joybird has stood the test of time and firmly cemented themselves as one of the best online couch retailers at their price point. They have a professional-yet-fun presentation, offer great quality products for the price, and allow customers to pick from dozens of beautiful fabrics.

I have a few minor gripes with the website shopping experience and I’d encourage everyone to thoroughly examine the shipping and return policies, but overall there’s very little to criticize. Dare I say that Joybird sparks joy? I do dare.

Couch Potato Note: Joybird is almost always on sale for up to 30% off. For this review, their price point is assumed to be 30% off the listed price. You should always wait for a sale before you buy a couch from Joybird (and you won’t have to wait very long). For all intents and purposes, their sale price is their actual price.

Joybird | PotatoMeter Rating

Online Shopping Experience Score 94%
Durability and Quality Score 91%
Shipping and Lead Time Score 92%
Vibe Check Score 92%
Customer Focus Score 90%
Overall PotatoMeter Rating 92%
Read Our Joybird Brand Review

Joybird | Pros & Cons

Pros

  • Huge fabric selection
  • Very fast lead times
  • High quality materials for the price
  • Tons of couch styles and sizes
  • Lifetime warranty on sofa frames
  • Has some brick-and-mortar locations

Cons

  • Couches made in Mexico, not USA
  • No free delivery option
  • Returns can be costly
  • Fabrics have different grades/prices

Joybird presents itself as a fun, trendy, and flashy brand. And for the most part, their couches deliver on that promise. But there are a few aspects that might detract from their appeal. Their couches are all made in Mexico, which also means that their lead times are not quite as good as other brands. Pricey white glove delivery and potentially costly returns might make ordering online feel like a gamble. And while Joybird has a huge fabric selection for their custom couches, choosing certain fabrics can add hundreds of dollars to your order.

On the flip side, Joybird furniture has many brick-and-mortar locations in major metropolitan areas, allowing you to test out their couches in person. This is rare for an online couch company but is a major perk. Like Apt2B, Joybird has a large selection of stylish couches in a huge range of sizes and configurations. They offer loveseats all the way up through large modular sectional sofas. Joybird also has a great selection of affordable sofa beds and sleeper sectional sofas. They also back their high-quality couch frames with a lifetime warranty as well as a 1-year warranty on their top-tier upholstery craftsmanship. If you want it, Joybird has it.

Shop Joybird Now

And the winner is...

When it comes to choosing the ultimate couch brand, Joybird takes the crown in the CB2 vs. Joybird faceoff. With fast lead times, a lifetime warranty, and brick-and-mortar locations for in-person experiences, Joybird offers a well-rounded package that combines style, quality, and convenience for the win.

A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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