Couch Comparisons

Arhaus vs Crate and Barrel: Who Has Better Couches?

Are Arhaus sofas superior to Crate and Barrel's offerings? Find out who reigns supreme in the battle of the couches.
Arhaus vs Crate and Barrel
Which brand has better couches: Arhaus or Crate and Barrel? Discover the detailed comparison to find out which one comes out on top!

Side By Side

Features
Arhaus
Crate and Barrel
Made to Order Lead Times 6 weeks 4-10 weeks
Free Shipping Option
White Glove Delivery Option $299-$599 $279-$399
Return Option
Warranty Included
Financing Option Arhaus Credit Card Crate and Barrel Credit Card
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin USA USA + Import
Avg. 3-Seat Couch Price $$$-$$$$ $$$

In the side-by-side comparison, Arhaus and Crate and Barrel showcase differences in various aspects. Arhaus typically has a lead time of 6 weeks for custom orders, while Crate and Barrel's lead time varies between 4-10 weeks. Both brands offer a white glove delivery option, with Arhaus charging $299-$599 and Crate and Barrel charging $279-$399. Additionally, Arhaus includes a warranty with its products, whereas details on Crate and Barrel's warranty are unclear. When it comes to financing, Arhaus offers the Arhaus Credit Card, while Crate and Barrel provides the Crate and Barrel Credit Card for potential payment options.


BRAND #1: Arhaus

The image features the word "ARHAUS" in capital letters, written in a simple, elegant font. The text appears centered against a white background.

Founded in 1986, Arhaus has established itself as a premier destination for distinctive, high-quality furniture. With a commitment to sustainability, the brand partners with artisans worldwide, utilizing reclaimed, recycled, and natural materials. Their unique designs, often inspired by global travels and cultural influences, offer a refreshing alternative to mass-produced furniture. Arhaus' dedication to quality craftsmanship and customer satisfaction has earned them a loyal following of discerning homeowners who seek furniture that is both beautiful and built to last.

Arhaus | Brand Summary

Arhaus, as a brand, has consistently demonstrated a commitment to quality and customer satisfaction. Arhaus sofas are not just pieces of furniture but a blend of comfort, durability, and style that stands out in the market. The craftsmanship is evident in every stitch, and the attention to detail is commendable. Arhaus has created a positive brand vibe with their responsive customer service and user-friendly website. Arhaus sofas, sectionals, modular, and other sofa types cater to diverse customer needs, making Arhaus furniture a reliable choice for your next sofa purchase.

Arhaus | PotatoMeter Rating:

Online Shopping Experience Score 92%
Durability and Quality Score 95%
Shipping and Lead Time Score 90%
Vibe Check Score 97%
Customer Focus Score 93%
Overall PotatoMeter Rating 93%
Read Our Arhaus Brand Review

Arhaus | Pros & Cons

Pros

  • legant and unique designs
  • High-quality, durable materials
  • Made in the USA with global artisan partnerships
  • White glove delivery
  • Free fabric swatches (up to 5)
  • Commitment to sustainability

Cons

  • On the pricey end of the spectrum
  • Long lead times for custom orders
  • Warranty details are not easily accessible
  • 10% restocking fee on returns
  • Limited transparency regarding specific construction details

Arhaus offers a captivating blend of artistry and practicality in their sofa collections, with each piece meticulously crafted using high-quality materials. Their commitment to sustainability and unique designs, often inspired by global artisans, makes them a standout in the furniture market. However, the allure of Arhaus sofas comes at a premium price, reflecting their commitment to quality and craftsmanship.

While their white glove delivery ensures a seamless experience, the limited 14-day return window and 10% restocking fee might deter some potential buyers. Additionally, the lack of readily available warranty details and limited transparency regarding specific construction techniques might be a concern for those seeking comprehensive information before making a significant investment.

Despite these considerations, Arhaus remains a top choice for those who prioritize unique designs, quality materials, and sustainable practices. Their sofas, whether a plush sectional or a sleek modern design, are more than just furniture; they are a testament to the brand's dedication to creating pieces that elevate your living space and reflect your values and personal style.

Shop Arhaus Now

BRAND #2: Crate and Barrel

The image shows the Crate & Barrel logo, consisting of the words "Crate&Barrel" in bold, black font on a white background.

Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.

Crate and Barrel | Brand Summary

Crate & Barrel is a brand name that everyone knows. Crate and Barrel collaborates with artists and designers worldwide to curate globally inspired designs. Everyone has a sense that they’re a high-end, somewhat luxury brand with a price point that’s not outside the realm of attainability. They have a modern, tasteful-yet-inoffensive style that works well in most modern homes.

Crate and Barrel outlet stores are elegant and chic, but does that same style translate to their online shopping experience? Lackluster customer focus and dodgy transparency detract from an otherwise beautiful selection of couches.

Crate and Barrel | PotatoMeter Rating

Online Shopping Experience Score 91%
Durability and Quality Score 85%
Shipping and Lead Time Score 86%
Vibe Check Score 89%
Customer Focus Score 82%
Overall PotatoMeter Rating 87%
Read Our Crate and Barrel Brand Review

Crate and Barrel | Pros & Cons

Pros

  • Beautiful, high-end aesthetic
  • Modern, tasteful style
  • Wide variety of fabric options
  • Some couches made in the USA
  • White glove delivery service
  • Offers free fabric swatches for easy selection

Cons

  • Unclear Crate and Barrel warranty terms
  • Limited returns on custom orders
  • Inconsistent lead times
  • Mixed customer service Crate and Barrel reviews
  • High prices for quality level

Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.

The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.

While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.

The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.

Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.

Shop Crate and Barrel Now

And the winner is...

In the battle of the couches, Arhaus emerges as the winner with its unique designs, commitment to sustainability, and quality materials. While Crate and Barrel offers a stylish selection, Arhaus' attention to craftsmanship and sustainability practices sets it apart as the top choice for those seeking a blend of artistry and practicality in their furniture.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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