The PotatoMeter is Couch.com’s very own rating system that grades furniture retailers on a variety of – what we consider to be – essential criteria. While we aim to be fair and objective in our assessment, subjectivity based on our expertise and personal biases is unavoidable.
Hem isn’t messing around. They have a fabulous website! They know we want to see gorgeous couches, get the specs quickly, and maybe learn a bit about their company along the way. Mission accomplished on all fronts, with minimal clutter to distract you from finding your dream sofa.
Hem’s Ease of Navigation
Hem’s Information Available “At-A-Glance”
Hem’s Product Images
Hem’s Quality of Product Information
Hem’s Extra Bells & Whistles
When it comes to shipping, Hem strikes a decent balance between speed and customization. According to Hem, they try to keep their full collection in stock.
Lead times for Hem sofas are what you’d expect for couches in this price and design range. Their transparency on product pages is a huge win, and the choice of shipping methods gives customers control over the process. Hem does a great job with their “Ships within…” labeling, which varies from 1 to 7 days to as long as 12 weeks. This takes much of the guesswork out of the process, especially if you need a new sofa quickly.
Let’s face it: buying a sofa online can feel like a leap of faith. Does Hem actually care about making the process less stressful, or are you just another order number? Time to put their customer service under the microscope.
Hem’s Warranty:
Hem’s Return Options:
Hem’s Delivery Options & Costs:
Hem’s Financing Options:
Is Assembly Required?
Hem’s Customization Options:
Does Hem Offer Free Fabric Swatches?
Listen, I’m not gonna lie – a new sofa is an investment. You want it to look good, but more importantly, you need that thing to last. They seem to get that, but let’s dig deeper in this Hem review and see if their sofas are built for the long haul or just destined for the curb after a few years.
“I’m a designer myself and I’ve spent my professional life with furniture design. A lot of what we stand for stems from our passion for design and interiors. We want Hem to be a platform where we can partner with amazing creatives and enable them to get a wider audience. Our idea is to be a driving force in the design community rather than trying to push a product,” says Petrus Palmer, founder and CEO of Hem.
Hem’s Quality of Materials:
Hem’s Cleanability:
Hem’s Quality of Construction & Manufacturing Origin:
A sofa is an investment, and you want to support brands that you actually like. Do Hem’s values match yours? Are they eco-conscious or just greenwashing? Time to put their whole brand personality under the microscope.
Hem’s Key Differentiators & Unique Facts:
Hem’s Sustainability:
Okay, I care about more than just stylish sofas. Does Hem put their money where their mouth is when it comes to being eco-conscious? Let’s take a closer look at their sustainability efforts.
Hem’s Overall Brand Presentation:
1. Palo Corner Sofa Review ($5,349)
2. Koti 3-Seater Sofa Review ($5,049)
3. Kumo 3- Seater Sofa With Armrests Review ($5,349)
4. Palo 2-Seater Sofa Review ($2,899)
5. Koti 2-Seater Sofa Review ($3,899)
6. Kumo Corner Sofa Left With Armrest Review ($6,699)
7. Palo Lounger Review ($2,449)
8. Kumo 4-Seater Sofa Review ($6,149)
9. Kumo 2-Seater Sofa Review ($3,699)
10. Palo 2-Seater Sofa Chaise Review ($3,349)
Hem’s sofas look cool, but what’s the damage? Their prices aren’t bargain-basement, but they’re not astronomical either. Let’s break down what you can expect to pay for one of their designer couches.
Hem’s Average Range:
Most Expensive Hem Couch:
Least Expensive Hem Couch:
Okay, I’m just one opinion. Want the inside scoop on Hem’s customer service and quality? Time to dig into those real-world Hem customer reviews.
Overall Hem Reviews:
Hem’s Top Product Reviews:
Hem’s Customer Service Reviews:
Hem’s aesthetic is on point, but variety is the spice of life (and living rooms). Do they offer a range of sofa styles, or are they a one-trick pony? Let’s see how Hem caters to different design preferences.
Hem’s Range of Couch Options:
Hem’s Range of Couch Styles:
Does Hem Have Other Products Besides Couches?
Hem’s got a cool thing going on, but maybe you’re looking for something a little different. Let’s check out some alternative brands that might be more your speed.
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