Hulala Home: Ultimate Brand Review And Rating

Hulala Home has an individual website, which is what I reviewed for this article. But they also have an Amazon storefront page. In many ways, shopping their products via Amazon may result in a better overall experience in terms of value, security, and customer reviews. I did not review their Amazon page.

So without further ado, here’s how Hula Home’s main website stands up to the rigorous PotatoMeter testing.

Ease of Navigation

• The home page is perfectly nice and does a good job of putting important information right at the top (sales, free shipping, etc.)
• The images are all lovely, but hovering your mouse over any of them usually results in some sort of animation or other fade effect. It’s excessive and a bit overwhelming. It made want to avoid moving my mouse over any photos.
• The menu is laid out nicely and I like the larger, card style images. But the text is a light gray color, which is very hard to read on a white background. It becomes orange when you hover over it, but you shouldn’t need to hover over every option just to be able to read the text.
• Sales pricing can get confusing. There are slashed sale prices, then there are stickers with the discount listed as percentages. Then there are sales coupons you can copy/paste for when you check out. It’s hard to know which number is related to which price and whether you’re getting any additional deals or not.
• The product pages are nice and present an easy method for choosing your fabric and checking out. But the fabric thumbnails don’t show which fabrics are out of stock. It’s a bit annoying clicking on a fabric you like and then finding out it’s sold out. Strangely, the fabrics are shown as being out of stock on the main category page, but not once you’re in an individual product page.
•  The website broke while I was browsing and gave me a “503 error” for every page I tried to visit.

Information Available “At-A-Glance”

• On category pages you’re shown the couch name, the full price, the sale price, star rating, additional fabric choices, and if the fabrics are sold out. There’s also red sale stickers and “sold out” stickers if applicable. It’s a good amount of info.
• There’s a “Quick View” feature that brings up a nice pop-up window with a cleaner, individual look at the product. However, it doesn’t provide much more information, which is usually why you’d have a “Quick View” feature in the first place.

Product Images

• On category pages, hovering over a couch image pulls up an alternate angle and does a slow zoom in effect. The alternate angle usually isn’t that different from the main image, so it just ends up being a little annoying having the image start zooming and changing.
• Most couch products have a carousel of lifestyle photos and photos of the couch on a white backdrop. Changing the fabric options will usually change the images to reflect the new color for the whole carousel. Always nice.
• A brochure-style section beneath the main images shows close-up shots and more unique angles/aspects of the couch. This is very helpful and a welcome addition.
• There’s usually a nice illustrated diagram showing off the dimensions. Always a plus.

Quality of Product Information

• Generally the product information is non-specific and vague. Sometimes the brochure-style area beneath the main product image lists some good information, but it’s still rather uninformative.
• The information in the “Weights & Dimensions” tab is hard to read and decipher. Thankfully there are usually good diagrams elsewhere that are more useful.
• The assembly guides under the “Additional Documents” tab are actually the best place to find specific information about the product.
• Most of the information is scattered across multiple areas – some of which are hidden behind PDFs – making it difficult to get an idea of the actual material properties of any individual couch.

Extra Bells & Whistles

• There’s a “compare” feature on the category page. You can select multiple couches and then pull up a side-by-side comparison page. But there’s so little information used in the comparison that it’s not very helpful or worthwhile.