The PotatoMeter is Couch.com’s very own rating system that grades furniture retailers on a variety of – what we consider to be – essential criteria. While we aim to be fair and objective in our assessment, subjectivity based on our expertise and personal biases is unavoidable.
Lovesac has clearly put a lot of time and effort and love into their website. Offering one singular couch helps, since it allows them to focus all their efforts on promoting and enhancing that one product page. But it’s not only that. Everything else about the website is also nice, modern, and inviting.
Ease of Navigation
Information Available “At-A-Glance”
Quality of Product Information
Extra Bells & Whistles
Lovesac does not build their Sactionals to order, but they do use “Fabric Covers” on each piece of their Sactionals. Certain fabric covers are “in-stock” while others are considered “custom.” Depending on your choice, the lead time will vary. Keep that in mind as you’re customizing your Sactional order.
Made to Order Products:
In Stock Items:
Our goal at Couch.com is to provide customers with the information they need to find the best couch for their home. We take customer satisfaction very seriously. So how does Lovesac stack up to the competition when it comes to customer friendly resources and offerings?
Delivery Options & Costs:
Is Assembly Required?
Does Lovesac Modern Offer Free Fabric Swatches?
Durability is a major factor when it comes to purchasing a couch, especially when you’re ordering online. CEO and founder Shawn Nelson states that, “Our Sactionals follow the Design for Life ethos. My Sactional is 15 years old and it’s on its tenth set of fabric covers. Why can’t other things, like my phone, last for a decade or more?” This is a worthy sentiment, but is it one that holds up under scrutiny? In other words, do Lovesac couches hold up over time?
Quality of Materials:
Quality of Construction & Manufacturing Origin:
Vibing with a brand is important. Brands can also promote certain lifestyles and sustainability goals. That’s why it’s my goal to help you find a company and brand that you vibe with so that you’re as comfortable with your new couch as you are on your new couch. The first thing you should know is that founder and CEO Shawn Nelson believes, “The couch is at the nucleus of your life. It’s the literal ground zero of where you’ll spend time with your family and watch your kids grow up. This item should not be ‘part of the furniture’; it should be part of your family and it should be able to change with your family.” If you resonate with this quote, then there’s a good chance you’ll vibe with Lovesac.
Key Differentiators & Unique Facts:
Overall Brand Presentation:
Signature Best Seller:
Couch That Intrigues Me The Most:
BenchMade Modern presents itself as a hip, rebellious brand, but their pricing is decidedly luxury tier. They’re on the pricier side of the market.
Most Expensive Lovesac Couch:
Least Expensive Lovesac Couch:
Lovesac’s Sactionals have a ton of reviews on their website. The Sactional gets about a 4.3 star rating on their own customer reviews section. But what does the rest of the world think?
Overall Brand Reviews:
Top Product Reviews:
Customer Service Reviews:
If you’ve been reading this review up through this section, then you’ll know that Lovesac really only offers one couch, the Sactional. It’s a very limited range of options and styles. You’re either going to like what Lovesac has to offer or you’ll immediately search elsewhere.
Range of Couch Options:
Range of Couch Styles:
Does Lovesac Have Other Products Besides Couches?
Lovesac’s emphasis is on modularity. Their Sactional can be configured any number of ways, but you’re also going to be extremely limited in terms of style. If this modern, modular approach is something that sounds like it will work well for you and your family (and truthfully it really is great for many homes), here are some similar brands to consider: