The PotatoMeter is Couch.com’s very own rating system that grades furniture retailers on a variety of – what we consider to be – essential criteria. While we aim to be fair and objective in our assessment, subjectivity based on our expertise and personal biases is unavoidable.
BenchMade Modern has a cool website and a laid-back vibe. It’s an easy site to navigate and they do a good job of listing product information. But a clunky customization system, lack of pricing transparency, and an overall colorless aesthetic weighs it down.
Ease of Navigation
Information Available “At-A-Glance”
Quality of Product Information
Extra Bells & Whistles
BenchMade Modern has made fast lead times a big part of their brand. But do they deliver on their promises?
Made to Order Products:
In Stock Items:
Our goal at Couch.com is to provide customers with the information they need to find the best couch for their home. We take customer satisfaction very seriously. So how does BenchMade Modern stack up to the competition when it comes to customer friendly resources and offerings?
Delivery Options & Costs:
Is Assembly Required?
Does BenchMade Modern Offer Free Fabric Swatches?
Durability is a major factor when it comes to purchasing a couch, especially when you’re ordering online. So do BenchMade Modern couches hold up over time? They do, but the quality of their materials is on par with couches that are generally offered by other brands for $1,000 to $1,500 less than BenchMade Modern’s prices. This makes it hard to fully endorse their couches since I can’t figure out how they’re justifying their higher prices.
Quality of Materials:
Here’s what founder Edgar Blazona says about the company’s quality goals: “From frame to fabric, we source our materials from responsible suppliers to ensure each furniture piece is beautifully constructed from the inside out. When comfort is everything, every detail matters. From the world’s leading tanneries and textile mills, our hand-selected leather and fabric collections play a key role in creating a truly custom piece of furniture that lasts for years to come.” It’s a nice quote, but does that statement hold true in practice?
Quality of Construction & Manufacturing Origin:
Vibing with a brand is important. Brands can also promote certain lifestyles and sustainability goals. That’s why it’s my goal to help you find a company and brand that you vibe with so that you’re as comfortable with your new couch as you are on your new couch.
Key Differentiators & Unique Facts:
Overall Brand Presentation:
Signature Best Seller:
Couch That Intrigues Me The Most:
BenchMade Modern presents itself as a hip, rebellious brand, but their pricing is decidedly luxury tier. They’re on the pricier side of the market.
Most Expensive BenchMade Modern Couch:
Least Expensive BenchMade Modern Couch:
BenchMade Modern is well-reviewed, but the truth is that – compared to other brands in this competitive market – they don’t have that many reliable 3rd party reviews. This seems to contradict the founder, Edgar Blazona’s, thoughts about the company’s goal: “For us, quality is the lead driver. If you break it down a bit, in our business, word-of-mouth is the most important. […] We focus on the quality and also the experience, and people then tell that story to others.” So what do people think about BenchMade Modern?
Overall Brand Reviews:
Top Product Reviews:
NOTE: customer reviews of their couches are all pooled together for an entire collection, which means you might be looking at a loveseat but seeing reviews for a 2 piece sectional if that’s part of the same collection. This, plus a lack of reviews below 4 stars, makes it difficult to honestly gauge certain aspects of the company and their couches.
Customer Service Reviews:
BenchMade Modern offers a cool but approachable style of couch. Their offerings are generally modern and transitional, with a few veering into Mid-Century Modern terrain. They also offer a range of practical offerings like sleeper sofas and modulars.
Range of Couch Options:
Range of Couch Styles:
Does BenchMade Modern Have Other Products Besides Couches?
BenchMade Modern focuses on USA made couches in a limited but cool selection of styles. If you’re looking for handcrafted couches that are made in the USA at a luxury price point, here are a few competitors to consider.