Couch Comparisons

Crate and Barrel vs Lulu and Georgia: Who Has Better Couches?

Which brand crafts the coziest, most stylish couches—Crate and Barrel or Lulu and Georgia? Get your popcorn ready as we unravel the ultimate sofa saga and unveil the front runner in this lavish seating showdown!
Crate and Barrel vs Lulu and Georgia

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Embark on a journey through the world of luxury couches with Crate and Barrel facing off against Lulu and Georgia. The clash between these stylish heavyweights is about to unfold—stay tuned to discover which brand steals the show with its stunning seating creations!

Side By Side

Features
Crate and Barrel
Lulu and Georgia
Made to Order Lead Times 4-10 weeks 6-10 weeks
Free Shipping Option
White Glove Delivery Option $279-$399 $369
Return Option
Warranty Included
Financing Option Crate and Barrel Credit Card Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin USA + Import USA + Import
Avg. 3-Seat Couch Price $$$ $$$-$$$$

In the realm of style and durability, Crate and Barrel shines with its modern, tasteful designs and a wide range of fabric options, blending elegance with quality craftsmanship. Conversely, Lulu and Georgia impress with exclusive designer collaborations and a strong emphasis on sustainability in their future endeavors. When it comes to customer focus and value, Crate and Barrel offers a sophisticated array of choices, while Lulu and Georgia stand out for their unique designer styles and commitment to eco-friendly practices. Both brands position themselves in the premium to luxury price range, catering to customers seeking top-notch quality and exquisite design.


BRAND #1: Crate and Barrel

The image shows the Crate & Barrel logo, consisting of the words "Crate&Barrel" in bold, black font on a white background.

Crate and Barrel, founded in 1962 by George and Carole Segal, emerged from a passion for simple, beautiful, and practical housewares discovered during their European honeymoon. With over 60 years of experience, the brand has become a household name, celebrated for its modern, timeless style and high-end aesthetic. Boasting a wide range of products for the entire home and numerous physical stores across North America and internationally, Crate & Barrel has solidified its position as an aspirational brand for those seeking a touch of elegance in their living spaces.

Crate and Barrel | Brand Summary

Crate & Barrel is a brand name that everyone knows. Crate and Barrel collaborates with artists and designers worldwide to curate globally inspired designs. Everyone has a sense that they’re a high-end, somewhat luxury brand with a price point that’s not outside the realm of attainability. They have a modern, tasteful-yet-inoffensive style that works well in most modern homes.

Crate and Barrel outlet stores are elegant and chic, but does that same style translate to their online shopping experience? Lackluster customer focus and dodgy transparency detract from an otherwise beautiful selection of couches.

Crate and Barrel | PotatoMeter Rating:

Online Shopping Experience Score 91%
Durability and Quality Score 85%
Shipping and Lead Time Score 86%
Vibe Check Score 89%
Customer Focus Score 82%
Overall PotatoMeter Rating 87%
Read Our Crate and Barrel Brand Review

Crate and Barrel | Pros & Cons

Pros

  • Beautiful, high-end aesthetic
  • Modern, tasteful style
  • Wide variety of fabric options
  • Some couches made in the USA
  • White glove delivery service
  • Offers free fabric swatches for easy selection

Cons

  • Unclear Crate and Barrel warranty terms
  • Limited returns on custom orders
  • Inconsistent lead times
  • Mixed customer service Crate and Barrel reviews
  • High prices for quality level

Crate & Barrel, a household name in home furnishings, offers a stylish selection of sofas that blend modern flair with classic appeal. However, the allure of their elegant designs is tempered by some notable drawbacks.

The lack of a clear warranty policy raises concerns about long-term support. Additionally, the restrictive return policy for custom orders, coupled with inconsistent lead times, can lead to frustration for buyers seeking flexibility and timely delivery.

While these shortcomings are worth considering, Crate and Barrel also boasts several compelling advantages.

The brand's extensive fabric selection, detailed cleaning instructions, and complimentary swatches empower customers to make informed choices and maintain their sofas' pristine condition. White-glove delivery adds a touch of luxury to the purchasing experience, ensuring your new furniture arrives hassle-free. Furthermore, the availability of some USA-made collections appeals to those who prioritize domestic craftsmanship.

Overall, Crate & Barrel sofas offer a blend of style and convenience, albeit with some caveats. If you're willing to navigate the potential pitfalls and prioritize aesthetics and fabric choices, their collection might hold the perfect piece for your home.

Shop Crate and Barrel Now

BRAND #2: Lulu and Georgia

The image displays a logo with the text "LULU AND GEORGIA" in bold, black capital letters on a white background. The words are spaced evenly, with "AND" appearing in a smaller font size between "LULU" and "GEORGIA.

Lulu and Georgia is an online-only retailer that launched in 2012. The founder, Sara Sugarman Brenner, named the company after her grandfather, Lou, and her father, George.

Lulu and Georgia | Brand Summary

Lulu and Georgia has a wonderful presentation for its couch products, you can tell by reading Lulu and Georgia reviews. Lulu and Georgia often have sales, particularly around holiday weekends and special occasions, which can include significant discounts. Everything about their website makes me want to shop with them. But when the average price point for a standard 3-seater exceeds $3,000 I’m forced to be more critical about the quality, customer focus, and the overall brand presentation. In this case, Lulu and Georgia furniture falls short in some of the most important aspects.

Lulu and Georgia | PotatoMeter Rating

Online Shopping Experience Score 91%
Durability and Quality Score 89%
Shipping and Lead Time Score 86%
Vibe Check Score 91%
Customer Focus Score 82%
Overall PotatoMeter Rating 88%
Read Our Lulu and Georgia Brand Review

Lulu and Georgia | Pros & Cons

Pros

  • Designer sofa styles
  • In-Stock couches ship quickly
  • Some couches made in the USA
  • Female founded & independently owned
  • Excellent sustainability glossary

Cons

  • Can't return made-to-order couches
  • No warranty available
  • Expensive compared to competitors
  • Limited fabric selection
  • No brick-and-mortar locations

Lulu and Georgia furniture partners with designers to offer exclusive sofa styles, which are absolutely gorgeous. However, they also supply couches from third-party manufacturers. This results in some couches being made in the USA while others are imported from overseas. However, the quality of construction is good regardless of their origins. On top of that, we love the fact that they’re a female-founded company. Lulu and Georgia also puts an emphasis on sustainability, especially as part of their future plans. It's always a plus!

We do wish that Lulu and Georgia’s customer focus were stronger. You can’t return their made-to-order couches, but they do have a 60-day return window for their In-Stock or Ready-to-Ship couches (if you can stomach the 25% fee). But their lack of couch warranties is a real killer. On top of that, their limited fabric options and limited customizations are also disappointing. These shortcomings could be overlooked, but Lulu and Georgia’s prices are also quite high compared to competitors. When standard, 3-seater sofas are $3,000 to $4,000 you’d hope for more peace of mind with your purchase.

Shop Lulu and Georgia Now

And the winner is...

In this showdown, Crate and Barrel steals the spotlight with its blend of modern style, elegance, and extensive fabric options. The brand's emphasis on quality and classic appeal makes it a standout choice for those valuing sophistication and craftsmanship. Crate and Barrel's offerings tip the scale in its favor, providing an ideal option for those seeking a perfect blend of style and substance.

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Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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