BenchMade Modern vs Pottery Barn: Who Has Better Couches?
Are BenchMade Modern's rebellious luxury sofas better than Pottery Barn's classic comfort?
Alex Back | Couch.com CEO & Founder
It's time for a sofa showdown! Which brand provides the ultimate comfort: BenchMade Modern with its rebel-chic appeal or Pottery Barn with its long-standing elegance?
Side By Side
Features
BenchMade Modern
Pottery Barn
Made to Order Lead Times
2-6 weeks
8-12 weeks
Free Shipping Option
White Glove Delivery Option
$399
$279-$429
Return Option
Warranty Included
Financing Option
Affirm
Affirm
Assembly Required
Large Fabric Selection
Free Swatches Available
Manufacturing Origin
USA
USA + Import
Avg. 3-Seat Couch Price
$$$$
$$-$$$
BenchMade Modern stands out with its rebellious luxury, offering fast lead times of 2-6 weeks for custom sofas, appealing to those seeking unique designs. Their emphasis on personalization and high-quality materials sets them in the premium price range. On the other hand, Pottery Barn, in the mid-range pricing category, focuses on classic, stylish options and sustainable materials, with lead times ranging from 8-12 weeks. While BenchMade Modern shines in personalization and quick delivery, Pottery Barn's sustainability and broad appeal make it a solid option for those seeking timeless elegance.
BRAND #1: BenchMade Modern
BenchMade Modern is a brand that prides itself on challenging the norms of the luxury furniture industry. They offer custom-made sofas with surprisingly fast lead times, manufactured in the USA. Their unique selling point is their customization process, which allows you to tailor your sofa to your exact preferences, from the fabric to the leg color and even the depth. While their prices lean towards the luxury end of the spectrum, their lifetime warranty on frames and generous return policy offer peace of mind. With quirky sofa names and a focus on customer satisfaction, BenchMade Modern caters to a new generation of design enthusiasts who value individuality and convenience.
BenchMade Modern | Brand Summary
BenchMade Modern is a cool brand with a laid back vibe. BenchMade Modern's offerings include some really great lead times for custom, USA made couches. Plus they have lifetime warranties on their frames and a seriously generous 100 day return window.
But customizing a BenchMade Modern couch on their website can be a cumbersome and misleading experience. On top of that, the quality of their materials and workmanship is simply not good enough to justify their luxury pricing.
Generous 100-day return window with free return shipping
High-quality fabrics (30,000 to 100,000 double rub counts)
Offer full-grain and top-grain leather options
Wide range of customization options (size, fabric, leg color, depth)
Cons
Potentially tricky online customization process
Expensive compared to similar quality sofas from other brands
Use of plywood in some frames and stapled joints in construction
Limited cushion options (foam and fiber or foam and trillium)
Minimal sustainability initiatives beyond manufacturing in the USA
BenchMade Modern, the self-proclaimed "rebellious luxury" brand, offers a tempting proposition: custom-made sofas with quick turnaround times, backed by a generous warranty and return policy. However, the allure fades slightly when you consider their premium price point, which doesn't always align with the materials and construction quality.
While their high-quality fabrics and leather options are a definite plus, the use of plywood in some frames and stapled joints might leave discerning buyers wanting more. Additionally, their online customization process could use some streamlining to avoid potential confusion.
However, if you're drawn to their unique designs and prioritize fast delivery and a hassle-free return policy, BenchMade Modern might just be your perfect match. Just be prepared to pay a premium for the privilege of owning one of their "rebellious" creations.
Pottery Barn's story began in 1948 when two brothers stumbled upon discarded pottery and turned it into a thriving business. Acquired by Williams-Sonoma in the 1980s, Pottery Barn expanded rapidly in the 1990s, becoming synonymous with upscale home decor. Their innovative catalog and focus on creating an "elevated rustic" aesthetic resonated with consumers seeking a blend of modern and heritage-style furniture. Today, Pottery Barn continues to be a trendsetter in the home decor industry, captivating shoppers with their inviting online presence and commitment to sustainability.
Pottery Barn | Brand Summary
Pottery Barn is one of the top furniture names in the game. They've defined home decor trends for the better part of 40 years. They have gorgeous brick-and-mortar stores and their website is just as stunning.
Pottery Barn's stylish sofa selection hasn't missed a step over the years, but their customer focus has certainly stumbled. Their lack of a true sofa warranty, the inability to return most couches, and deceptively long lead times all brought their score down. Their excellent website, the quality of their couch construction for the price, and their brand vibe were all highlights.
Free fabric swatches available (including leather)
White glove delivery service available
Sofas available in various cushion configurations
Cons
Longer-than-advertised lead times
No official sofa warranty
Limited return policy (Quick Ship items only)
Expensive white-glove delivery (only option)
Limited full-grain leather options
Pottery Barn, a household name in home decor, offers a wide array of stylish sofas that can instantly elevate your living space. Their extensive fabric selection, with many eco-friendly options, allows you to find the perfect match for your aesthetic. However, be prepared for potentially lengthy lead times and the absence of a formal warranty.
While their white-glove delivery ensures your sofa arrives in pristine condition, it comes with a hefty price tag and is the only delivery option. Additionally, their return policy is quite restrictive, only applying to Quick Ship items.
Despite these drawbacks, Pottery Barn's commitment to quality shines through in their sofas' construction and materials. Their dedication to sustainability, evident in their tree-planting initiative and use of GREENGuard Gold certified fabrics, is another noteworthy aspect.
Ultimately, if you're willing to overlook the longer lead times and limited return policy, Pottery Barn's stylish sofas and commitment to quality might just be worth the investment.
In the couch clash, BenchMade Modern emerges as the winner. Their focus on customization, quicker lead times, and unique designs make them the go-to for those seeking personalized luxury sofas.
Alex Back
Couch.com CEO & Founder
Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
