Couch Comparisons

Amazon vs La-Z-Boy: Who Has Better Couches?

Searching for the ultimate couch companion - Amazon or La-Z-Boy? Find out which brand caters to your cozy needs and style preferences. The battle of the sofas begins now!
Alex Back | Couch.com CEO & Founder
Amazon vs La-Z-Boy

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    Step into the ring of premium comfort and style as we compare Amazon and La-Z-Boy sofas. The showdown between these two furniture giants is about to unfold. Who will reign supreme in the realm of relaxation?

    Side By Side

    Features
    Amazon
    La-Z-Boy
    Made to Order Lead Times 4-6 weeks 8-12 weeks
    Free Shipping Option
    White Glove Delivery Option Varies Varies
    Return Option
    Warranty Included
    Financing Option Multiple La-Z-Boy Credit Card
    Assembly Required Varies
    Large Fabric Selection Varies
    Free Swatches Available
    Manufacturing Origin Import USA
    Avg. 3-Seat Couch Price $-$$$ $$-$$$

    Looking at style variety, durability, sustainability, and value, there are exciting aspects to explore between Amazon and La-Z-Boy. Amazon shines with its vast style options, while La-Z-Boy excels in durability and customization choices. In sustainability, Amazon's commitment stands out, providing value in budget to premium price ranges. Both brands offer unique features, leaving the choice between them open for personal preference.


    BRAND #1: Amazon

    The image displays the Amazon logo, which features the word "amazon" in lowercase black letters. Below the text, there is a yellow arrow that starts from the letter "a" and points to the letter "z," forming a smile. The background is white.

    From its humble beginnings as an online bookstore, Amazon has evolved into a global e-commerce giant, offering everything from books and electronics to groceries and furniture. Their focus on innovation, customer satisfaction, and convenience has made them a household name. In the furniture market, Amazon's vast selection of sofas, ranging from budget-friendly to luxurious, caters to a diverse range of needs and preferences. Their commitment to sustainability, demonstrated through initiatives like renewable energy investments and waste reduction programs, further solidifies their position as a leader in the industry.

    Amazon | Brand Summary

    Amazon is a marktplace that houses likely thousands of different furniture retailers and millions of couch product skus so it's hard to generalize. It is fair to say, however, that Amazon sofas showcase a great mix of affordability and quality. The wide variety of styles ensures that everyone can find a sofa that fits their unique taste and home decor. Their strong emphasis on customer service makes the shopping experience smooth and enjoyable.

    Amazon also has a few private label furniture brands, including Amazon Basics, Stone and Beam, and Rivet. These were introduced in recent years to try and really take a step forward in the furniture space.

    Whether you're looking for a basic, budget-friendly option or a luxurious centerpiece, Amazon has you covered. They kind of have, well... everything. But it's their commitment to quality and customer satisfaction that truly sets them apart in the competitive furniture marketplace game.

    Amazon | PotatoMeter Rating:

    Online Shopping Experience Score 93%
    Durability and Quality Score 91%
    Shipping and Lead Time Score 94%
    Vibe Check Score 94%
    Customer Focus Score 92%
    Overall PotatoMeter Rating 93%
    Read Our Amazon Brand Review

    Amazon | Pros & Cons

    Pros

    • Wide variety of styles and prices
    • Fast shipping for in-stock items
    • Multiple delivery options including in-home
    • 90-day return window with no restocking fees
    • Commitment to sustainability through various initiatives
    • Clear cleaning instructions for sofas

    Cons

    • Varying quality between brands
    • Standard warranty only covers 1 year
    • No assembly service offered
    • Limited in-house customization
    • Fabric swatches not always available online

    Amazon’s sofa selection stands out due to its sheer variety and affordability. Whether you’re searching for a budget-friendly piece or a luxury item, Amazon’s extensive catalog has something to offer. Their strong focus on customer service ensures a smooth shopping experience, with numerous financing options making it easier to find the perfect sofa within your budget.

    However, it's important to note that the quality of sofas can vary. While Amazon’s private labels like Stone and Beam and Rivet offer consistent quality, products from third-party sellers might not always meet the same standards. Assembly is often required, which can be inconvenient for some customers. Additionally, the absence of a consistent in-store experience means you can’t always view the product before purchase.

    Despite these potential drawbacks, Amazon’s generous return policy and quick delivery times provide significant advantages. The ability to customize many sofas with various fabrics and configurations adds to their appeal, allowing you to find a piece that truly fits your home.

    Overall, Amazon’s blend of affordability, variety, and customer-focused services makes it a compelling option for anyone in the market for a new sofa. While it’s essential to do your homework and read reviews, Amazon’s commitment to quality and satisfaction shines through, making it a reliable choice in the competitive furniture market.

    Shop Amazon Now

    BRAND #2: La-Z-Boy

    La-Z-Boy logo with the word "LA-Z-BOY" written in black capital letters. The "Z" is larger, bold, and enclosed in a blue oval shape. The background is white.

    Founded in 1927, La-Z-Boy has a long and storied history as a pioneer in comfortable furniture. Their innovative recliner design revolutionized the industry and they've continued to evolve, offering a wide range of stylish sofas and sectionals with a focus on customization and high-quality materials. While their prices might be higher than some competitors, La-Z-Boy's commitment to American craftsmanship, comfort, and durability has earned them a loyal following of customers who value both style and substance.

    La-Z-Boy | Brand Summary

    Imagine a sofa that's as reliable as your best friend, always there to offer comfort and support. That's the kind of relationship La-Z-Boy aims to build with its customers. Their focus on quality, craftsmanship, and American-made goodness makes their sofas and sectionals more than just furniture – they're lifelong companions. And let's be honest, who doesn't want a best friend that's also incredibly comfortable? La-Z-Boy's patented ComfortCore® cushions and innovative reclining mechanisms will make you feel like you're floating on a cloud. So, if you're looking for a sofa that will stick with you through thick and thin (and likely a few spilled snacks), La-Z-Boy is a worthy contender.

    La-Z-Boy | PotatoMeter Rating

    Online Shopping Experience Score 93%
    Durability and Quality Score 94%
    Shipping and Lead Time Score 90%
    Vibe Check Score 93%
    Customer Focus Score 93%
    Overall PotatoMeter Rating 93%
    Read Our La-Z-Boy Brand Review

    La-Z-Boy | Pros & Cons

    Pros

    • Comfortable and stylish designs
    • Patented ComfortCore® cushions
    • Innovative reclining mechanisms
    • Lifetime warranty on reclining mechanisms
    • Made in the USA (primarily)
    • Wide range of customization options

    Cons

    • Expensive (average 3-seater sofa $1,600-$2,400)
    • Long lead times for made-to-order items (8-12 weeks)
    • Limited 3-day return window with exchanges only
    • Up to 30% restocking fee on returns
    • Some components have shorter warranties

    You can always count on your La-Z-Boy if you're looking for a comfy spot to crash. Their sofas are known for their cloud-like comfort, thanks to those patented ComfortCore® cushions and fancy reclining mechanisms. And with a lifetime warranty on those mechanisms, you know this friendship is built to last. Plus, you can customize your La-Z-Boy to match your unique style, just like picking out the perfect outfit for a night out with your bestie.

    But hey, even the best friendships have a few quirks. La-Z-Boy's sofas can be a bit pricey, so be prepared to shell out a bit more dough for that luxurious comfort. And if you're the impatient type, those made-to-order lead times might feel like forever. Plus, their return policy is a bit like a tough-love friend – only a 3-day window for exchanges and potential fees if you change your mind.

    So, if you're seeking a sofa that's more than just furniture – a true companion for movie nights, lazy Sundays, and everything in between – La-Z-Boy might just be the BFF your living room's been missing. Just remember, good things come to those who wait (and who are willing to spend a little extra).

    Shop La-Z-Boy Now

    And the winner is...

    In this sofa saga, La-Z-Boy takes the crown as the winner. With its unmatched comfort, innovative features like patented cushions, and a wide range of customization options, La-Z-Boy proves to be the go-to choice for those valuing premium comfort and style. It's the perfect blend of quality craftsmanship and personalized luxury that sets La-Z-Boy apart.

    A smiling man with short brown hair and a beard stands on a beach during sunset. He is wearing a black short-sleeved shirt with small white dots. The ocean and sandy shore are in the background, creating a warm and relaxed atmosphere.
    Alex Back
    Couch.com CEO & Founder
    Alex Back is the founder and CEO of Couch.com. Previously, he was the co-founder and COO of the popular furniture brand, Apt2B, which was acquired by a large US retail furniture chain in 2018. He worked to integrate Apt2B, one of the very first online furniture retailers on the Shopify platform, into the operations of the 100 year old larger business entity and was deeply immersed in the business operations of both online and brick and mortar retail for 4 years before leaving in 2023 to start Couch.com. Working in various parts of the furniture industry since 2004, he has 20 years experience in retail sales, e-commerce, marketing, operations, logistics and wholesale manufacturing and distribution. He has worked extensively with partners such as Costco, Bed Bath and Beyond and Amazon and his work has been highlighted in many publications such as Forbes, CNN and HGTV, among others. Alex is delighted to bring his experience and authority on couches and the furniture industry to this platform, along with many of his industry colleagues who are helping him keep the Couch.com audience informed and engaged on a daily basis.
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